Bruce Hanson
Bruce Hanson at Flood Mazda
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Bruce Hanson | Page 16

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
170 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

19 yrs, 5 mos

Industry Experience

41 yrs, 5 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

170 Reviews

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170 Reviews of Bruce Hanson

August 22, 2020

Dealership Rating
Employee Rating

Flood Mazda is simply the best in every way. A positive experience every time you walk through the door. Steven Furtado in service is SUPER!!!!!!!!! More

by BONJOURSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , Deanna Higgins, Mr. Lee??

Oct 23, 2020

Flood Mazda responded

Thanks for the kind words about Flood Mazda and Steven Furtado! We appreciate your business!

Oct 23, 2020

BONJOURSS responded

The best dealership anywhere! Steve Furtado in service is simply the best!!

Oct 24, 2020

Flood Mazda responded

I printed this and gave it to Steve. It made him smile. Thank you for sharing what you can expect when you work with Flood Mazda with other potential customers. This means a lot to us. We can't do what we do without wonderful customers such as yourself. We look forward to taking care of all of your future automotive needs. All the best, Team Flood Mazda

Oct 24, 2020

BONJOURSS responded

Thank you for sharing with Steve! We love him and the great service we get at Flood Mazda!

August 20, 2020

Dealership Rating
Employee Rating

Staff friendly and helpful-servicecomplete-car came back vacuumed except for the trunk area which could have used a little help-happy to get rid of the vinyl fog on windsheild More

by OLDDIRTWITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Deanna Higgins

Oct 16, 2020

Flood Mazda responded

We aim to please. Glad to see that you are happy with the level of service you receive here. We look forward to taking care of all of your automotive needs. in the future. All the best, Team Flood Mazda

June 13, 2020

Dealership Rating
Employee Rating

Justice was kind and professional. He loves his job and spoke very highly about working for Flood. Justice followed up with me the next day to make sure i knew how to work all of the buttons. He made buyin More

by Shoober
Recommend Dealer
Yes
Oct 23, 2020

Flood Mazda responded

Hi Shoober, we're happy to know that Justis took great care of you when buying your first Mazda! If you need anything at all in the future, just let us know!

April 27, 2020

Dealership Rating
Employee Rating

Both of our cars needed service. Both Steve and Deanne were incredible. This is why we keep coming back to flood for our cars! Thank you flood Mazda for being awesome! More

by NICOLE9679
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , Deanna Higgins

April 14, 2020

Dealership Rating
Employee Rating

Always amazing service!!!! Very good communication and always a smiling face behind the desk even if the news isn’t the best! No matter what it takes they get the job done, thanks guys and gals!!! More

by MIMIGALORE13
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo , Jean Abbatematteo, Zach Albanese, Deanna Higgins, Edward Snow, Megan Warner

November 07, 2019

Dealership Rating
Employee Rating

Friendly helpful staff Everything went smoothly from start to finish. Staff was very friendly and informative, showing me on the car exactly what was wrong and why the repa More

by JFACTOR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 07, 2019

Dealership Rating
Employee Rating

Airbag replacement service I kept putting off my airbag recall because I thought the process of bringing my car in for service would be complicated and time consuming. It turned More

by SMARCH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

September 04, 2019

Dealership Rating
Employee Rating

Awesome The work was completed in a timely manner. My questions were answered respectively. I can’t say enough good things about the Steve and the service tea More

by RANDYK6953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Alyssa Hagerty

July 18, 2019

Dealership Rating
Employee Rating

Maintenance Took my Mazda 3 in for scheduled maintenance. Was informed of car issues that needed immediate attention and were completed while I waited. Also given More

by SUEBLIZ54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty

April 13, 2019

Dealership Rating
Employee Rating

Fantastic! Flood was able to schedule my service at very short notice, explained everything, answered all my questions and have a great waiting area with beverag More

by CHRISTINAGOMBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty

Apr 15, 2019

Flood Mazda responded

CHRISTINAGOMBAR, Thank you so much for your feedback. We are happy to hear that you had a fantastic service experience with us at Flood Mazda. We appreciate you choosing us for your automotive needs and we look forward to working with you in the future. Regards, The Flood Mazda Team

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