Brian Rabeau
Brian Rabeau at Ferman Chevrolet - Tampa
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Brian Rabeau | Page 7

Service Manager

Ferman Chevrolet - Tampa

9751 Adamo Dr
Tampa, FL 33619

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3.6
78 Reviews
3.6

78 Reviews

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78 Reviews of Brian Rabeau

July 09, 2018

Dealership Rating
Employee Rating

Dealer Review Loving my new car! Was a great experience. Just had the first oil change done. Checking it in to get services could've been a little quicker but over More

by Shannon Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Day, Brendan Rhea

Jul 10, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 03, 2018

Dealership Rating
Employee Rating

Wait time is to long Every time I've been there the service is to slow and end up waiting for my vehicle 1 1/2 hrs or more just for an oil change More

by tiralu2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Gary Vogt , Pete Coley, Tim Day, Ernie Taylor, Brezhnev D. Thorpe

Jul 06, 2018

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 02, 2018

Dealership Rating
Employee Rating

Super job done Great friendly people go out of their way to make it right the first timed Very nice lounge area was very clean kept up the service consultant keep me More

by SDORAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ernie Taylor

Jul 06, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

Dealership Rating

Service forever I had an awesome experience on a routine service. I was greeted upon arrival and the representative immediately added washer fluid. The advisor was More

by donmcginnis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 06, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

Dealership Rating
Employee Rating

Had an oil change and tire rotation. Quick and courteous service. Got my car in and out in a timely fashion especially for being really busy. They recommended a service that was cost effe More

by MMCCALLUM10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tommy Farruggio , Pete Coley

Jul 06, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

Dealership Rating

Awful service my car sat there for 3 days after multiple pho Awful service my car sat there for 3 days only to tell me i needed a battery i asked if the could look to see what the clicking noice was when i turne More

by andrearichmond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Kat McCurdy, Gary Vogt , Howard Nardin

Jul 06, 2018

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 02, 2018

Dealership Rating
Employee Rating

Good service fast repear of my car Good communication during the process They fix my car in lest than a week Good costumer service friendly environment You get a rental on the sam More

by Abdithebest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kat McCurdy, Gary Vogt , Howard Nardin

Jul 06, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 28, 2018

Dealership Rating
Employee Rating

Fixed the problem promptly and communicated well! Brain was Everything was done very professionally! Brian communicated and kept me updated and was done when he said. He worked in advance to speed the whole pro More

by FTSRC47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 29, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 27, 2018

Dealership Rating
Employee Rating

Started bad to good experience Started off with a bad experience with a lot of problems. However the managers and supervisors turned a bad experience to a good one in the end. More

by Rhood22000
Recommend Dealer
Yes

Other Employees Tagged: Brian, Jimmy, and Glenn

Jun 28, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad everything worked out for you at the dealership, If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Jun 28, 2018

Ferman Chevrolet - Tampa responded

Thank you for the good review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 25, 2018

Dealership Rating
Employee Rating

Great experience This is my 3rd car I bought at Ferman Chevy in Brandon. I have had all of them serviced there. Brian was fantastic. The waiting area is top of the li More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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