Brian Olson | Page 3

Everybody was really great with me, and patient with my questions. Sophia was especially kind and gracious. You are lucky to have a bright light like her working with you. questions. Sophia was especially kind and gracious. You are lucky to have a bright light like her working with you. More

by stevenrdery Verified Customer Verified Customer

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Always does good work. Never needs to redo work. My trusted dealership. Thank you Groove. Never needs to redo work. My trusted dealership. Thank you Groove. More

by ken.schmidt3 Verified Customer Verified Customer

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Been a customer since 1980. 6th or 7th car purchased from this dealership. The best. 6th or 7th car purchased from this dealership. The best. More

by msstrwbrry Verified Customer Verified Customer

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Very professional and courteous to me and explains service done to my vehicle.thank you service done to my vehicle.thank you More

by Kathy Verified Customer Verified Customer

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Everyone has been so kind and helpful except Dave who tried to take advantage of me as an old lady tried to take advantage of me as an old lady More

by artgerre Verified Customer Verified Customer

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Great service! !!!!!!!! They did a great job. I even got a detail and they did a pronominal job with everything!!!! !!!!!!!! They did a great job. I even got a detail and they did a pronominal job with everything!!!! More

by Ashley Verified Customer Verified Customer

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Every person I dealt with was friendly, helpful and very efficient. Didn’t wait long and waiting area was very comfortable! efficient. Didn’t wait long and waiting area was very comfortable! More

by t-norris Verified Customer Verified Customer

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I bought my car from Groove and have come here for service since then. I have never had issues in the past but my last visit was very disappointing. I dropped my car at 7am for a 7:45am Appt. I had service since then. I have never had issues in the past but my last visit was very disappointing. I dropped my car at 7am for a 7:45am Appt. I had confirmed that it would only take about 2 hours when I made the appointment and adjusted my work schedule accordingly. I hadn’t heard anything at 10:30, so I tried to text my service contact. No response. I called at 11 and was told my car would not be ready until 2 since this is what was noted at my intake. I never said this and had planned my work to begin at 11:30. No rental car was offered to me. I had to cancel and move around my day to accommodate. Very disappointed. There was no real solution given at pickup but I guess they tried to make it right by buying a dinner. Not really good enough in my opinion, but better than nothing. More

by SH Verified Customer Verified Customer

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Do not judge based on negative reviews. I’ve worked in this industry a long time and Everyone wants to say something negative but nothing positive. These ladies single handedly turned the w I’ve worked in this industry a long time and Everyone wants to say something negative but nothing positive. These ladies single handedly turned the worst week ever into something positive. Hayley and tiannah are two of the sweetest beings alive. They will help you out in anyway they can. I cannot recommend this place enough… They are literally the best. More

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