Brian Finley

I bought an 08 Jeep Wrangler with the tire and check engine light on The dealership agreed to fix both and charge the ac for me. My salesman Rey has been good.He’s returned every message. The service ma engine light on The dealership agreed to fix both and charge the ac for me. My salesman Rey has been good.He’s returned every message. The service manager Brian Finley on the other hand has been horrible. He hasn’t taken or returned one phone call from me. It’s been 35 days now and the Jeep still hasn’t been repaired. Very disappointing customer service. More

by Rob Haile Verified Customer Verified Customer

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This dealership is always my go to place when I am looking for a new vehicle. They will work with you and are very consistent to make sure you are satisfied. looking for a new vehicle. They will work with you and are very consistent to make sure you are satisfied. More

by jimmyhawk22 Verified Customer Verified Customer

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Dishonest, lack of transparency, throw around words like “family” while they scam you as they shake your hand, provide nothing in writing until after you initial an iPad that adds your signature to written “family” while they scam you as they shake your hand, provide nothing in writing until after you initial an iPad that adds your signature to written paperwork you didn’t actually get to read. I will NEVER go back nor recommend to anyone. More

by dthompson1974 Verified Customer Verified Customer

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Worst 1st time buyer experience. Absolute dog service. Do not recommend Chrysler dodge jeep ram of Tulsa. Absolute dog service. Do not recommend Chrysler dodge jeep ram of Tulsa. More

by Abysmal service Verified Customer Verified Customer

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Well first off I was pleased till we picked up truck on Monday April 8th. Was told Saturday the 6th that the truck would be filled when we came back from miami, okla to pick it up and do final paperwork. I Monday April 8th. Was told Saturday the 6th that the truck would be filled when we came back from miami, okla to pick it up and do final paperwork. I can live with that but now less than 2 weeks after purchasing the 2021 chevy the brakes are apparently out and the truck has put itself in limp mode and won't go over 40mph. When test drove the truck on Saturday the 6th I went thru all the data on the truck, oil life was 96%, air filter was 98% and front and rear brakes where around 92%....somehow driving less than 700 miles during a week the brake monitoring system needed checked and said brakes were bad....I'm not sure how that is possible, I could understand if 6 months after purchasing a used car that has plenty of monitoring systems to check and maintain info for vehicle to run well thst the brakes needed changed. Been calling for 2 days to discuss this problem and no one will get back in touch with with me....not looking forward to driving a truck in limp mode the 95 miles from miami to tulsa at a top speed of 40 mph!! Very dissatisfied and if there was a way to get out of this deal I would jump at it in a heartbeat!!! More

by tfenderson2424 Verified Customer Verified Customer

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Repairs not made correctly, in for same 2 problems 3 times phone calls not returned as promised by the service techs and managers times phone calls not returned as promised by the service techs and managers More

by AJMARKINGS1@COX.NET Verified Customer Verified Customer

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The worst customer service I have ever experienced. Shady business practices. We will never return. Shady business practices. We will never return. More

by contactmichaelanderson Verified Customer Verified Customer

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The service department didn't really make a big effort to get the job I needed done. I went in for an oil change and tire rotation. They did not get my tires rotated, because they could not and did not take get the job I needed done. I went in for an oil change and tire rotation. They did not get my tires rotated, because they could not and did not take the time to find the correct tool to do the job. The tool they needed was in my trunk to get my tires off. I don't feel like they put in a very big effort to actually look for it. I had a screw in my tire a few days later and took it to a local tire shop just to get it fixed and they found the tool needed to get my tire off to fix it. Also, Patriot put on non-matching lug nuts to the tire and wheel that they got in for me. I was not real pleased with how they done things. Nice people just not real efficient on doing their job. More

by charlotterowden58 Verified Customer Verified Customer

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Brian Finley took great care of of me! Great quality service! Won’t take my Jeep anywhere else! Great quality service! Won’t take my Jeep anywhere else! More

by Jen Snow Verified Customer Verified Customer

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Professional and courteous. Very efficient and thorough . The problem was recognized and resolved painlessly. Thanks. Very efficient and thorough . The problem was recognized and resolved painlessly. Thanks. More

by cujaflowers Verified Customer Verified Customer

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