Brett Lloyd
Brett Lloyd at Southern Kia - Greenbrier
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Brett Lloyd | Page 3

General Manager

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

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4.0
43 Reviews
4.0

43 Reviews

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43 Reviews of Brett Lloyd

November 13, 2023

Dealership Rating
Employee Rating

1 word with so many meanings it’s aaaammmmmaazzzziiinng! !! You guys rock! Thank you so much! More

by larissa11688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris

November 09, 2023

Dealership Rating
Employee Rating

Unfriendly unwelcoming an attitudes. Don’t answer the phones. I wouldn’t recommend anyone going there. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richards Potts

Nov 09, 2023

Southern Kia - Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 05, 2023

Dealership Rating
Employee Rating

Everyone was very professional and helpful. It was a stress free experience. Winston is a top notch salesman. More

by JUNIOR.BURCH
Recommend Dealer
Yes

Other Employees Tagged: Richards Potts , Cassie

Nov 05, 2023

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 05, 2023

Dealership Rating
Employee Rating

Horrible service experience when taking my vehicle in. Service advisors don’t know how to handle matters professionally and neither does management. More

by Avocado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt, Richards Potts

Nov 05, 2023

Southern Kia - Greenbrier responded

"Avocado" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Nov 05, 2023

Avocado responded

Horrible service, needs new management.

November 01, 2023

Dealership Rating
Employee Rating

Terrible communication with the customers and not transparent with information that needs to be shared. More

by Terrence.davis61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt, Richards Potts

Nov 01, 2023

Southern Kia - Greenbrier responded

Terrence. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 28, 2023

Dealership Rating
Employee Rating

Great customer service. Roy and moose was very attentive. The process was quick and I left wit what I wanted. More

by JUANITA_POLITE
Recommend Dealer
Yes
Oct 31, 2023

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 28, 2023

Dealership Rating
Employee Rating

The Service was fast and reasonably priced. This is the 2nd time I took my car to get serviced here. I had to take my car to the dealership to get recall work done. They were finished in less t More

by KCL_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

Oct 31, 2023

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 25, 2023

Dealership Rating
Employee Rating

We have been satisfied from purchase through service of our GMC Arcadia. Would and have recommended to family and friends. More

by EBETSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts

October 25, 2023

Dealership Rating
Employee Rating

Every one was nice and understanding with my situation they squeezed me in and I thank you for that, the waiting wasn't that long. More

by lucindamcelroy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richards Potts

October 22, 2023

Dealership Rating
Employee Rating

Anthony Evans was my technician and was very helpful , changed my oil , inspected my car and changed my spark plugs in a timely manner. Very professional environment and will definitely come back ! More

by dylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt, Richards Potts , Anthony Evans

Oct 23, 2023

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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