Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine
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Brandon Fraikes | Page 42

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
419 Reviews
4.9

419 Reviews

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419 Reviews of Brandon Fraikes

November 14, 2020

Dealership Rating
Employee Rating

Ryan and I corresponded via email from start to finish. It was a seamless process right up to delivery in my driveway. Way to go Ryan. More

by Rdurham1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis , Ryan Bayles

Nov 16, 2020

Five Star Subaru of Grapevine responded

Thank you for rating our shopping services at Subaru of Grapevine! When you have features or care concerns, please reach out to us at 817-438-1700. We want to continue sharing our automotive knowledge. Thanks again for being our customer, Doug Laymon, Sales Manager

November 14, 2020

Dealership Rating
Employee Rating

Subaru of Grapevine West great when I use them to get my new car, they were fair with my trade in and gave me a good rate and best of all they weren't pushy. More

by bretbod93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Five Star Subaru of Grapevine responded

Congratulations, bretbod93! We are excited to help you enjoy your new Subaru. Our sales team remains available for your questions at 817-438-1700. We look forward to seeing you again at Subaru of Grapevine. Safe travels, Doug Laymon, Sales Manager

November 11, 2020

Dealership Rating
Employee Rating

Got great service from everyone there. Chris is a fantastic saleman an answered everything that I ask him about the car I was interested in. Will surly send my friend there. thanks guys ! More

by rand652
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin , Chris Mills

Nov 12, 2020

Five Star Subaru of Grapevine responded

Thank you, rand652, for your high rating of Subaru of Grapevine and your kind words. We welcome any additional questions that may arise with your vehicle. We are always happy to help our valued customers. Enjoy, Doug Laymon, Sales Manager

November 11, 2020

Dealership Rating
Employee Rating

My husband and I had a great experience from start to finish. We were able to get a lot of work done ahead of time to minimize our time at the dealership. Once we were there we were able to focus on wh More

by audell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bayles, Dee Boyett

Nov 12, 2020

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, audell! We really appreciate both purchases and we thank you for trusting in our processes. Customer care continues, so if you or your husband find you have additional questions, let us know at 817-438-1700. Again, thank you for your business and great review. Best Regards, Doug Laymon, Sales Manager

November 11, 2020

Dealership Rating
Employee Rating

This was by far the easiest vehicle purchase I have ever had! Doug and Jeremy made this very enjoyable and I will definitely bring my business back to this dealership along with all of my family and friends More

by steven.myres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Jeremy Matthews

Nov 12, 2020

Five Star Subaru of Grapevine responded

Steven, You are a valued customer at Subaru of Grapevine and Jeremy and I want to continue hearing from you at 817-438-1700 when you have vehicle questions. We will look forward to sharing our automotive advice. Thank you for shopping with us and for your recommendation. Best Regards, Doug Laymon, Sales Manager

November 10, 2020

Dealership Rating
Employee Rating

Great experience from start to finish! The entire process moved quickly and everyone was extremely pleasant to work with. I would highly recommend this dealership if you are looking for a Subaru or used vehi More

by mcfajonab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper

Nov 11, 2020

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine! It is great to have you as a customer and we really appreciate the 5-star rating. When we can share our Subaru knowledge, please do not hesitate to call Darrell or me at 817-438-1700. Thank you for sharing your recommendation. Enjoy, Doug Laymon, Sales Manager

October 16, 2020

Dealership Rating
Employee Rating

Steve found me the perfect vehicle, and really took the time to listen to what kind of driver I am and what sort of features would/wouldn't really matter to me. He also did a great job making sure I unders More

by Kelsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes

Oct 16, 2020

Five Star Subaru of Grapevine responded

Congratulations, Kelsey, on owning your perfect Subaru! Thank you for visiting Subaru of Grapevine. We want to continue hearing from you at 817-438-1700 any time we can share our vehicle knowledge. Enjoy your ride and please stay in touch, Doug Laymon, Sales Manager

October 09, 2020

Dealership Rating
Employee Rating

Excellent buying experience. We have a baby and Frankie made sure that we got as much done outside the dealership as possible, so that we could breeze in, finish the sale, and take our new car home. Thanks More

by walsh4
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon , Frankie Saif

Oct 09, 2020

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, walsh4! We want your family to be totally comfortable and safe, so please stay in touch with our Subaru Grapevine team at 817-438-1700. It will be great to help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

October 08, 2020

Dealership Rating

When I arrived at Five Star Subaru, I was undecided if I wanted to Forester Sport or the more expensive Forester Touring model. When I informed Steve Kroes that I owned a cabin in the New Mexico mountains More

by Don Skwierczynski
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes, Doug Laymon

Oct 09, 2020

Five Star Subaru of Grapevine responded

Don, We are excited to help you enjoy your travels in your new Forester Sport. Thank you for giving Stephen and the staff at Subaru of Grapevine the opportunity to help with your vehicle needs and we look forward to continuing to share our automotive advice. Call Stephen or me at 817-438-1700 every time you have questions. Let's make owning your new Subaru the best experience. Thank you, Doug Laymon, Sales Manager

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