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Bob Bayer
Bob Bayer | Page 2
Service Advisor
Al Packer's White Marsh Ford
9801 Pulaski Hwy
Baltimore, MD 21220
30 Reviews
30 Reviews of Bob Bayer
March 23, 2019
My first time visiting Al Packer Ford White Marsh. I have my Ford Explorer service that Al Packer’s White Marsh Ford the service attendant Robert Bayer was there to receive me at my schedule appointm I have my Ford Explorer service that Al Packer’s White Marsh Ford the service attendant Robert Bayer was there to receive me at my schedule appointment time, Robert informed me of my vehicle’s process, it was finished on time with no problems. The waiting room was clean and noise free. More
by 1st act
Helpful 
January 15, 2019
A very good buying experience My sales person (Bernadette Pinder) was very experience and worked hard for me to make this buying experience a pleasure. I would send my friends to h My sales person (Bernadette Pinder) was very experience and worked hard for me to make this buying experience a pleasure. I would send my friends to her if they are looking for a new vehicle. More
by Gray2018
Other Employees Tagged: Troy Thacker
January 10, 2019
Service Bob Bayer provided excellent service for my vehicle repair. He found that the repair was covered under the original Ford warranty so there was no char Bob Bayer provided excellent service for my vehicle repair. He found that the repair was covered under the original Ford warranty so there was no charge. The water pump and drive belt were covered. Thanks Bob! More
by Wilstweety
December 06, 2018
Recall for our 2014 Ford Focus Robert Bayer was very professional and extremely helpful with every question I had. I would highly recommend him to family and friends for any servic Robert Bayer was very professional and extremely helpful with every question I had. I would highly recommend him to family and friends for any service necessary. Thank you More
by Philip R. Gentile
October 09, 2018
Excellent customer service with Robert Bayer Robert was friendly and knowledgeable. He kept us updated as to when our Explorer would be ready for pickup, as well as letting us know what expenses Robert was friendly and knowledgeable. He kept us updated as to when our Explorer would be ready for pickup, as well as letting us know what expenses were covered under our extended warranty. More
by Debbieheredia
September 27, 2018
Excellent Service Ever since we bought our first Explorer from Al Packer's, we have been very happy with their sales, service, and treatment of us as customers. Bob Ba Ever since we bought our first Explorer from Al Packer's, we have been very happy with their sales, service, and treatment of us as customers. Bob Bayer in the Service Department has always taken the best care of having our routine maintenance care, as well as new tires, addressed in a timely and professional manner. Highly recommended!! More
by Dave W.
September 02, 2018
Friendly people and amazing service! The service staff at Al Packers White Marsh Ford go above and beyond to provide the best service experience possible for their customers! Even when fa The service staff at Al Packers White Marsh Ford go above and beyond to provide the best service experience possible for their customers! Even when faced with unexpected issues, they were still able to manage to provide the best service I have ever received at a dealership, and left me with a good feeling as I paid my bill and was on my way! More
by BigErn88
Other Employees Tagged: Steve Harrell, Aaron Younger, Chris Kleinsmith , Anthony Critcher, Derek Benningfield, James Baroch
August 02, 2018
Service Bob Bayer is the type of service person I like to deal with. Shows concern for the issue and equally concerned for the correcting the issue. Having Bob Bayer is the type of service person I like to deal with. Shows concern for the issue and equally concerned for the correcting the issue. Having a new car I was in a panic over the issue and he assured me that they would resolve the issue and repair to make sure that I did not have to go through this again. More
by 2017 Edge
July 30, 2018
Professional and Accomodating Bob Bayer was very professional and accommodating during my recent visit to Al Packer. I came in because my brakes were acting strange and for my 140 Bob Bayer was very professional and accommodating during my recent visit to Al Packer. I came in because my brakes were acting strange and for my 140,000 mile maintenance. He aided with my getting a shuttle ride to and from my house, even though my appointment ran after the allotted time for the shuttle service. I greatly appreciated this, as I had personal issues to attend to at home. Thank you, again, for the prompt and honest service. (Side note: my brakes were okay.) More
by Michelle Pollhein
Other Employees Tagged: I cannot reccall, but the shuttle driver was extremely friendly and assisted with my door. True gentlemen!
June 30, 2018
Went in to get my car serviced They are always very professional. They always get everything done quickly and effectively. All in all this is a great dealership, with wonderful emp They are always very professional. They always get everything done quickly and effectively. All in all this is a great dealership, with wonderful employees. They all do great work More
by Shy8295
Other Employees Tagged: Dave Worth, Casey Topper, Steve Harrell, Aaron Younger, Chris Kleinsmith , Tony McDowell, Paul Mox
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