Casey Topper

Purchasing a new truck The dealership layout is easy to find what your are looking for. The sales team was very helpful Ryan was my sales rep , he was top notch. Floor manag The dealership layout is easy to find what your are looking for. The sales team was very helpful Ryan was my sales rep , he was top notch. Floor manager was Russell Martin he went out of his way to make sure I got the best deal possible like price, financing, rebates . The whole team stayed an hour and a half after closing time to finalize the deal for me. Thank you all, best new truck purchase ever. Thanks Scott Doane More

Helpful 0

Report | Print

Good Customer Service The quick lane rep Casey Topper was professional and attentive to what was needed for my service that day. Casey along with the technician gave me rec The quick lane rep Casey Topper was professional and attentive to what was needed for my service that day. Casey along with the technician gave me recommendations for service that is needed and made an appointment for me to have the service done. More

Helpful 0

Report | Print

Always an easy experience going in for service at Al Packer. I was in and out for my oil change and recall in just under 2 hours. Packer. I was in and out for my oil change and recall in just under 2 hours. More

Helpful 1

Report | Print

no problems We have bought 5 cars from this dealership and we have had no problems with the buying process or the service dept. Everyone is always helpful. Thank We have bought 5 cars from this dealership and we have had no problems with the buying process or the service dept. Everyone is always helpful. Thank you Kathy P More

Helpful 1

Report | Print

One of the best customer service experiences I’ve ever had at a car dealership. The service team is fast and professional. I would recommend them to anyone. had at a car dealership. The service team is fast and professional. I would recommend them to anyone. More

Helpful 0

Report | Print

Great general maintenance on car as usual. Oil, Tires, etc Sarah Schaech was courteous and friendly (first time working with her). We had some minor extra things, wipers and a filter, that needed repair and s Sarah Schaech was courteous and friendly (first time working with her). We had some minor extra things, wipers and a filter, that needed repair and she called, followed up, etc. Chris Candler did the repairs and did an AWESOME job like always. More

Helpful 0

Report | Print

Time to spare You got me in and out so I could make my meeting. First time using your service. I will be back. I will be back You got me in and out so I could make my meeting. First time using your service. I will be back. I will be back More

Helpful 0

Report | Print

Amazing customer service as always I was in for an oil change and truck detailing. Casey was her usual charming self!! Her customer service and professionalism are always outstanding. O I was in for an oil change and truck detailing. Casey was her usual charming self!! Her customer service and professionalism are always outstanding. One phone call, no waiting for an answer and scheduled in a matter of second. Dropped my car off and received a call as soon as it was done. My truck as expected was pristine. Settled up with Casey and was on my way. Days like this only come when I am dealing with Casey and your service department. It's also amazing how she remembers who I am with all the people coming and going. There was only one disappointing thing.....cookies where all gone by the time I got there. LOL More

Helpful 0

Report | Print

Do not visit the Quick Lane Service at this Dealership The reason I am giving 1 Star is because that is the minimum I can select. This place is complete ripoff. I took my Explorer for Oil Change, they l The reason I am giving 1 Star is because that is the minimum I can select. This place is complete ripoff. I took my Explorer for Oil Change, they later mentioned that my rear brakes are worn out, front are okay. I agreed to replace both rotor and pad. After couple weeks, I started feeling vibration while braking, and again i took my car back to the dealership, now they are saying my front is bad. This is insane. Please avoid this place. More

Helpful 0

Report | Print

AlPacker Quick lane I always feel at ease when I go to the quick lane! Dave Worth does a super job! I am glad he is there. Makes an easy choice for me when I have to hav I always feel at ease when I go to the quick lane! Dave Worth does a super job! I am glad he is there. Makes an easy choice for me when I have to have my vehicles serviced!!!!! More

Helpful 0

Report | Print