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Bert Marlatt
Refer Me
74 Reviews
Established and proven track record in sales and great focus and concern on customer satisfaction. Customer always top priority.
Read moreDealership Experience
31 yrs, 6 mos
Industry Experience
38 yrs, 1 mo
Languages Spoken
English
74 Reviews of Bert Marlatt
May 08, 2019
Accessory Installation Quick friendly professional service. Easy to recommend to friends and family. I had a few accessory added, and each was of high quality with a very fa Quick friendly professional service. Easy to recommend to friends and family. I had a few accessory added, and each was of high quality with a very factory look installation. I am very satisfied with the work they did. More
by T. VanAuker
Verified CustomerOther Employees Tagged: Andrew Bisig, George Sarkis
Helpful 
April 29, 2019
My 2nd leasing experience. Leasing a new car at Bob Johnson Chevrolet is extremely easy. The sales staff is knowledgeable. The leasing process is broken down and easy to underst Leasing a new car at Bob Johnson Chevrolet is extremely easy. The sales staff is knowledgeable. The leasing process is broken down and easy to understand. Picking out I’m driving away with a new car is made very convenient by this dealership. More
by TVANAUKE
Other Employees Tagged: George Sarkis
April 27, 2019
New Car Purchase Bob Johnson is excellent as always. Great sales support. Thanks to Bert and Joe for your great customer service. I will definitely be back for my n Bob Johnson is excellent as always. Great sales support. Thanks to Bert and Joe for your great customer service. I will definitely be back for my next vehicle purchase! More
by egh
Other Employees Tagged: Joe Williams
April 14, 2019
Great service, professional staff I went for a scheduled appointment. They got me in and out quicker than expected. Staff thoroughly went through what was to be done. Allowed me to a I went for a scheduled appointment. They got me in and out quicker than expected. Staff thoroughly went through what was to be done. Allowed me to ask questions that they quickly responded to. Very satisfied. More
by DMOSIER1
Other Employees Tagged: Andrew Bisig, Dan Helmbold, Christopher Sherlock
March 27, 2019
Awesome service! Love my salesmen Bert! He is great to work with. We always recommend him and Bob Johnson Chevrolet. Alexandra was very helpful and patient too explain Love my salesmen Bert! He is great to work with. We always recommend him and Bob Johnson Chevrolet. Alexandra was very helpful and patient too explaining all the techie stuff for me. More
by Julie F
Other Employees Tagged: John Brest, Alexandra Rocco
March 24, 2019
New car Purchased a new lease. Very happy with our new Chevy Traverse. Bert was great and we will defiantly be back to see him next time. Purchased a new lease. Very happy with our new Chevy Traverse. Bert was great and we will defiantly be back to see him next time. More
by ISSARED33
March 10, 2019
Car Inspection was convenient & done in a timely manner. Bob Johnson's customer service was excellent and the employees are all very friendly. Thank you! was convenient & done in a timely manner. Bob Johnson's customer service was excellent and the employees are all very friendly. Thank you! More
by MSMALLE73
March 08, 2019
Bob Johnson Always a great experience at Bob Johnson - great customer service as usual from Bert to the business office to the geek squad. Life long customer. Always a great experience at Bob Johnson - great customer service as usual from Bert to the business office to the geek squad. Life long customer. More
by Beam12345
Other Employees Tagged: Corey Sherwood
February 28, 2019
What ever happened to “the customer is always right”mentali? Rec’d an email from onstar/gm about a potential engine starting problem. Despite having an appointment and a copy of the email I was told by the servi Rec’d an email from onstar/gm about a potential engine starting problem. Despite having an appointment and a copy of the email I was told by the service manager that there wasn’t anything to check as there weren’t any warning lights on. After some pressure from me he said they would look into it while checking the front end shimmy that I had noticed and they would work the vehicle into the next day schedule. FOUR DAYS later (had to wait for a certain tech to drive it for the shimmy and there was Sunday in there) I call and lam told there were several service codes that were found related to the battery. Imagine that!!! Just what the email tried to tell them!! Oh and did I mention not once did they initiate a phone call to inform me of what was going on. After I called on the 4th day I’m told the vehicle will be ready later that day after they replace the battery. Go to pick it up and SURPRISE it’s NOT ready. They didn’t have a battery and had to get one the next day!!! Really?!!and no one thought to notify me?!?! After FIVE days and much inconvenience and not even a hint of an apology I got my vehicle back. An acknowledgment of their part in making this a less than stellar experience and an apology for not giving the email message any credibility would have gone far in redeeming our respect of them. More
by BANIDITO
Other Employees Tagged: George Sarkis, Christopher Sherlock
February 17, 2019
Would return for future repaire's . Thank you Service's has alway's been professional and kine.had my car since 2009 and would not take it too any other repair shop or dealership. Just won't feel Service's has alway's been professional and kine.had my car since 2009 and would not take it too any other repair shop or dealership. Just won't feel right in doing so. More
by Blacklish #1
Other Employees Tagged: Jamalle Cade, Anne Lakis
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