Bernard Gunn | Page 8

Not satisfied Our car was scratched twice Servies person try say he did not do it but did tell me he rubbed it with a rag.. then told us it was tree sap we bring it Our car was scratched twice Servies person try say he did not do it but did tell me he rubbed it with a rag.. then told us it was tree sap we bring it back and it has two more dents and scratches. Just very disappointed and then denied it happened We feel very wronged by Faulkner More

by mimipeterson Verified Customer Verified Customer

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We brought our car in to replace a flat tire and they damaged our car, did not call us as instructed prior to replacing the tire and did not put a piece back properly on our Denali. It was poor service damaged our car, did not call us as instructed prior to replacing the tire and did not put a piece back properly on our Denali. It was poor service and they have not returned my calls. They assume I will go away More

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Reliable service I have been bringing the car for service here for 10 years. always thorough and reliable. Never any surprises. Price always in line with budget I have been bringing the car for service here for 10 years. always thorough and reliable. Never any surprises. Price always in line with budget More

by SLAVIKK Verified Customer Verified Customer

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New Transmission It was great working with Bernie and Jack. They worked with the manufacturer directly on my behalf to get my transmission concerns resolved. My vehicl It was great working with Bernie and Jack. They worked with the manufacturer directly on my behalf to get my transmission concerns resolved. My vehicle is running as good, if not better than the day I purchased it brand new. Thank you! More

by jerry_cathcart Verified Customer Verified Customer

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Poor communication Left car there night before. No call from service by noon. Called twice, and was told someone would call back. Needed ride back, that wasnt done eithe Left car there night before. No call from service by noon. Called twice, and was told someone would call back. Needed ride back, that wasnt done either. More

by MCCORMAL Verified Customer Verified Customer

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Good routines maintenance. Took car of maintenance and a recall notice. Easy to use shuttle makes getting maintenance done easy. Kept informed so no surprises. Easy to book app Took car of maintenance and a recall notice. Easy to use shuttle makes getting maintenance done easy. Kept informed so no surprises. Easy to book appointment. More

by SLIVKAJK Verified Customer Verified Customer

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Easy and quick My first time dropping my car off for inspection was easy. I drove in, dropped my car off and walked in to the service representatives. They were fri My first time dropping my car off for inspection was easy. I drove in, dropped my car off and walked in to the service representatives. They were friendly and I was immediately taken care of and entered into the system. They got me out quickly which I greatly appreciated - no wait. When it came time to pick up my representative guided me to the cashiers office and answered my questions - experience = A+. More

by Rachel Shanahan Verified Customer Verified Customer

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Excellent courteous service with a smile From start to finish my experience was great Everything went well and everyone was very nice Would absolutely recommend Faulkner for all your veh From start to finish my experience was great Everything went well and everyone was very nice Would absolutely recommend Faulkner for all your vehicle needs More

by BOBD999 Verified Customer Verified Customer

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Thorough and good service They really went out of their way to take care of me, this also includes a discount when the service took longer than it should. They really went out of their way to take care of me, this also includes a discount when the service took longer than it should. More

by RICO3099 Verified Customer Verified Customer

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Great Service!!! Took our Acadia in for an oil change. Service was quick and hassle free. Knowledgeable staff. I would recommend this place to anyone. The dealership h Took our Acadia in for an oil change. Service was quick and hassle free. Knowledgeable staff. I would recommend this place to anyone. The dealership has been fantastic too! More

by RC3124 Verified Customer Verified Customer

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