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Bernard Gunn
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Bernard Gunn
Service Manager
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
77 Reviews
Languages Spoken
English
77 Reviews
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77 Reviews of Bernard Gunn
May 16, 2024
They are always quick, convenient, and accommodating. Top notch service. I love how easy you can set an appointment. If you have to wait they make sure you aren’t there all day. Top notch service. I love how easy you can set an appointment. If you have to wait they make sure you aren’t there all day. More
by MARKPATRICK.ROCH
Verified CustomerOther Employees Tagged: Leslie Hurst, Luis Jimenez
Helpful 
May 15, 2024
Welcoming service and friendly staff. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. More
by VINCAV0907
Other Employees Tagged: John Simonelli, Michael Strohmetz, Leslie Hurst, David Cutler, Dave McQuiston, Rusty Miller, Luis Jimenez , Robert Jackson
May 14, 2024
Understanding, kind, patient, and informative. My car had gotten shoved ontop of their existing schedule with a surprise tow from nowhere! The team took it right in, stayed in touch with me and ba My car had gotten shoved ontop of their existing schedule with a surprise tow from nowhere! The team took it right in, stayed in touch with me and back in my driveway before the week was out! Thanks, you guys rock!! More
by Chica1211
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez
May 09, 2024
I did not have a favorable experience. I paid almost $1,000 for front brakes. Absolutely ridiculous! The brake pads better be made up of GOLD! Give me a break ! No pun intended! I paid almost $1,000 for front brakes. Absolutely ridiculous! The brake pads better be made up of GOLD! Give me a break ! No pun intended! More
by JAMIE.MURPHY
May 06, 2024
Good service. Quality work. Wwqwhy do I need to type in at least 15 words. Quality work. Wwqwhy do I need to type in at least 15 words. More
by TOMT59
Other Employees Tagged: Leslie Hurst
May 02, 2024
My service experience has always been exceptional and all of my questions even though sometimes repetitive have always been answered by the advisors without hesitation of my questions even though sometimes repetitive have always been answered by the advisors without hesitation More
by Rb4x456
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez
April 27, 2024
I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No apology on the mix up. Got two different stories. Not a good look and then you send me a survey? What do you expect it to say? More
by JFMULLOWNEY
Other Employees Tagged: John Simonelli, Michael Strohmetz, Leslie Hurst, David Cutler, Dave McQuiston, Rusty Miller, Luis Jimenez
April 25, 2024
Everything was very professional. Leslie was great as always. Explanations are very helpful. Good Job! Thanks. Leslie was great as always. Explanations are very helpful. Good Job! Thanks. More
by gvludwig
Other Employees Tagged: Leslie Hurst
April 17, 2024
They took the time to involve me in the repair. I think that was brilliant. Leslie is soft spoken and pleasant. Bernard the service manager and the young mechanic pointed out that my problem wasn’t I think that was brilliant. Leslie is soft spoken and pleasant. Bernard the service manager and the young mechanic pointed out that my problem wasn’t what I thought it was. Thank you so much. More
by Carl DiFilippo
Other Employees Tagged: Leslie Hurst
April 11, 2024
The service team is always friendly and informative. I am kept aware of the progress of my service. The team listens to my concerns and helps me to find a resolution. I will continue to use Faulkner for I am kept aware of the progress of my service. The team listens to my concerns and helps me to find a resolution. I will continue to use Faulkner for my vehicle maintenance, care and purchases. More
by HOCKEYMOM48JJ
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez
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