Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
423 Reviews
4.9

423 Reviews

Write a Review

Dealership Experience

24 yrs

423 Reviews of Leslie Hurst

May 16, 2024

Dealership Rating
Employee Rating

They are always quick, convenient, and accommodating. Top notch service. I love how easy you can set an appointment. If you have to wait they make sure you aren’t there all day. More

by MARKPATRICK.ROCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Luis Jimenez

May 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Mark Patrick! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 15, 2024

Dealership Rating
Employee Rating

Welcoming service and friendly staff. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. More

by VINCAV0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 14, 2024

Dealership Rating
Employee Rating

Understanding, kind, patient, and informative. My car had gotten shoved ontop of their existing schedule with a surprise tow from nowhere! The team took it right in, stayed in touch with me and ba More

by Chica1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

May 14, 2024

Dealership Rating
Employee Rating

Leslie is courteous and caring. She listened and addressed all my concerns when I brought my car in for service. The service was done and they took extra time to fix my navigation More

by SJGRECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet

May 15, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 14, 2024

Dealership Rating
Employee Rating

The service department could not have been nicer. They were very knowledgeable about the issues with my car. More

by tintinha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

May 15, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks tintinha, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 14, 2024

Dealership Rating
Employee Rating

Excellent service completed on time. Leslie is excellent and I will continue to use Faulkner for m service needs More

by Steve Hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 08, 2024

Dealership Rating
Employee Rating

Excellent service. Kind and helpful. Pricy but gets the job done right the first time. More

by Pharrisonjr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

May 09, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 06, 2024

Dealership Rating
Employee Rating

Good service. Quality work. Wwqwhy do I need to type in at least 15 words. More

by TOMT59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

May 07, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind review regarding our service department, Tom!

May 03, 2024

Dealership Rating
Employee Rating

Quick and easy. Friendly as always. 15 word minimum is needed to finish this section More

by kruers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind review, Kruers!

May 02, 2024

Dealership Rating
Employee Rating

Faulkner service did what I asked in the time they promised. Would recommend them to friends More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Randy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

1
...

Dealership Inventory (81 Vehicles)

new 2024 GMC Sierra 1500 car, priced at $80,040
2024 GMC Sierra 1500
new
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $65,450
2024 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2024 Buick Encore GX car, priced at $37,660
2024 Buick Encore GX
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Buick Envista car, priced at $26,620
2024 Buick Envista
new
Ocean Blue Metallic exterior
Automatic
Front-wheel Drive
new 2024 Buick Encore GX car, priced at $29,390
2024 Buick Encore GX
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Buick Encore GX car, priced at $31,630
2024 Buick Encore GX
new
Cinnabar Metallic exterior
Automatic
All-wheel Drive