Bernadine Welcome
Bernadine Welcome at Toyota of Scranton
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Bernadine Welcome | Page 2

Customer Service

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
31 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

4.8

31 Reviews

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31 Reviews of Bernadine Welcome

January 24, 2022

Dealership Rating
Employee Rating

Friendly knowledgeable accomodating blah blah blah bkah blah blac blah blah blah blah blah blah More

by ARCHIBLAST
Recommend Dealer
Yes

Other Employees Tagged: Kacie Kuchinskas

Jan 25, 2022

Toyota of Scranton responded

Thank you for the opportunity to service your vehicle. We appreciate the 5 star rating. Take care.

December 01, 2021

Dealership Rating
Employee Rating

The Collision Service Center did a real great job replacing the rear bumper sub assembly. KUDOS to all involved. More

by jerrycet0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2021

Toyota of Scranton responded

jerrycet0, thank you for the perfect, 5 star review on your experience with our Collision Center. We all appreciate it. Take care.

September 01, 2021

Dealership Rating
Employee Rating

Superlative customer service, from the young lady who greets you and gets you to a service advisor, until they deliver your repaired vehicle. Perfect experience! 100% lovely. More

by GIAIMO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Toyota of Scranton responded

Thank you for the awesome review and perfect, 5 star rating. It means so much to our entire team. Take care.

June 25, 2021

Dealership Rating
Employee Rating

Friendly and professional service and my car looks like new. They do great body work at Toyota of Scranton. I've been using them over 5 years now with no issues from the service department. More

by CHAD D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 26, 2021

Toyota of Scranton responded

Chad D, we are delighted to know our Collision Center did an outstanding job and your car is like new! That is our goal. Thanks so much for the perfect, 5 star rating of your experience. It is appreciated. Take care.

May 16, 2021

Dealership Rating
Employee Rating

Always treated great at Scranton Toyota. My lease was ending and Mary jo, Doug, and Andrew crafted a fair deal I was even given a dinner for my family. I was treated like I was the most important cust More

by DOUGHERTYED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Ryan Cali

May 17, 2021

Toyota of Scranton responded

Ed, we want our guests to feel like family. Please keep that in mind. We are thrilled you had such an awesome experience. Thank you for letting us know. Take care.

March 14, 2021

Dealership Rating
Employee Rating

We recently had our Rav4 painted after the original paint began to wear off. Many thanks to Stefan , Bernadetti, and the staff in The Body Shop. Nice Job! Thanks to Curt for his assistance, too! More

by OMALL6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Curt Manck, Stefan Osecki, Bernadetti, Curt Manck

Mar 15, 2021

Toyota of Scranton responded

Thanks so much, Omall6, for the awesome review and top rating for our Collision Center. Curt, Stefan and Bernadine want to make your experience very positive. We are delighted you are happy with the entire experience and the outcome. Take care.

Mar 15, 2021

OMALL6 responded

5 stars to Stefan Osecki, too! :)

Mar 15, 2021

Toyota of Scranton responded

I will relay your message. Thank you, omall6.

February 10, 2021

Dealership Rating
Employee Rating

Courteous service people.Dent and paint was done Courteous service people. Dent and paint was done correctly. Job was done in a reasonable amount of time. They sent estimate and bill directly to More

by BARBSOYA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Feb 10, 2021

Toyota of Scranton responded

Barbsoya,we are thrilled to know all went well with your visit to our Collision Center. Thank you for letting us know. We all appreciate the 5 star rating. Take care.

January 14, 2021

Dealership Rating
Employee Rating

always excellent, top notch experience and customer service with TOS. Thank you. There service was quick and realy thorough. i highy recommend Toyota Of Scranton More

by VAN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Kacie Kuchinskas, Tom Kirkpatrick, Kevin Morrow , Alyssa Esteras, Travis Langlois, Curt Manck, Edward Rewt

Jan 14, 2021

Toyota of Scranton responded

VAn16, our service team thanks you for your recommendation and 5 star review. We look forward to working with you in the future. We are here to serve our guests. Take care.

July 01, 2020

Dealership Rating

Always great! As always, excellent service. They are always so professional at the dealership. I don’t remember the young lady’s name at the counter but she was v More

by joansjunk2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Kacie Kuchinskas , Alyssa Esteras

Jul 02, 2020

Toyota of Scranton responded

We want to be your service headquarters. Thank you for the perfect, 5 star review. It means so much to all of our Service Team. Take care.

May 08, 2020

Dealership Rating
Employee Rating

Best Customer Care Crew. Financing was easy peasey. Service Techs/Mechanics/Porters and Client Service very professional and easy going in understanding all of your needs and addressing any issues wit More

by Thanks Again
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Kacie Kuchinskas, Tom Kirkpatrick, David Grieco , Alyssa Esteras, Steve Feliciano, Travis Langlois, Philip Sottile

May 08, 2020

Toyota of Scranton responded

Thank you...we appreciate your kind words and perfect, 5 star review. We are thrilled you had an outstanding experience at our dealership. Take care and be well.

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