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Bernadine Welcome
Refer Me
31 Reviews
Dealership Experience
6 yrs, 4 mos
Industry Experience
22 yrs, 4 mos
Languages Spoken
English
31 Reviews
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31 Reviews of Bernadine Welcome
February 16, 2024
I had to put my glove compartment back in correctly after the mechanic performed the complementary inspection. I know they give you free tire rotations when you purchase tires from them. But, I can rotate the mechanic performed the complementary inspection. I know they give you free tire rotations when you purchase tires from them. But, I can rotate the tires in less than half the time with just one floor jack. Most of the time they are looking for someway to upsell you. This is no different than other dealerships I've been to. More
by JUMPINJON13
Verified Customer
Helpful 
May 30, 2023
They sales team is very impressive and your service department got right a hold of me about a check engine light immediately good place to but from . department got right a hold of me about a check engine light immediately good place to but from . More
by GARYCULVER
Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Alan Aimer, Tom Kirkpatrick, Kevin Morrow, David Grieco, james Brown , Travis Langlois, Curt Manck
April 27, 2023
Great service department. Customer oriented. Keeps the customer informed at all times. You dealership keeps getting better every time I come for service appointments. Customer oriented. Keeps the customer informed at all times. You dealership keeps getting better every time I come for service appointments. More
by JSCZYZYK
Other Employees Tagged: David Grieco
October 21, 2022
The 4 runner was in and out as anticipated. Friendly atmosphere and clean shop. Thanks Friendly atmosphere and clean shop. Thanks More
by FRED.CLEVELAND
Other Employees Tagged: Tiffany Peoples, Kacie Kuchinskas, Tom Kirkpatrick, james Brown, Christine Shean , Edward Rewt
September 21, 2022
They always do a great job. They keep you informed and go out of their way to make sure you have a great experience. They keep you informed and go out of their way to make sure you have a great experience. More
by jmasters961
Other Employees Tagged: Alan Aimer, Kacie Kuchinskas
March 07, 2022
Great job. Keep up the great service and communication with customers. Stay safe and have a great day. Keep up the great service and communication with customers. Stay safe and have a great day. More
by JOHNMURRAY948
Other Employees Tagged: I forgot who I had. But whoever it was there was nice.
March 02, 2022
Poor customer service and communication, I had to call to get updates Told me 2 weeks to fix, and I didn’t get my vehicle back until 3.5 weeks , cost me more for a rental car Actually called and spok get updates Told me 2 weeks to fix, and I didn’t get my vehicle back until 3.5 weeks , cost me more for a rental car Actually called and spoke with a supervisor to make a complaint about the way I was spoken to More
by OFPD9344
February 25, 2022
Confirmation of their malfeasance and thievery, is taking off $15,000 they overcharged on financing, they also had to reimburse me having charged me for DMV twice, and after my complaint, finally gave my Vet off $15,000 they overcharged on financing, they also had to reimburse me having charged me for DMV twice, and after my complaint, finally gave my Veterans discount previously mentioned! Worse: Salesman is their Executive Financial Consultant Rich LaRusso. A double-minded man(business) is UNSTABLE in all of their ways! Lack of integrity, moral ethics and honesty. The pall of deception has disallowed any pleasure I should have experienced looking for my first new vehicle. A $29,999 used 2019 Tacoma they charged me $48,623 in collusion with Ally financing established rapport agent Diana. After paying over $9,000, I might have enough equity to trade in this used Tacoma. Attempting to have them remedy has been a strenous nightmare that NO consumer should endure! Shame on them. I'm searching for an honest dealer. They are not an option in anyyy aspect. Deplorable Salesmanship. Devious and epitome of dishonesty. Righting their wrong would have been buying the Tacoma back in full! Reaping as sown sometimes takes time, but my reward is integrity instilled by my Mother. I will be rewarded for their dirty deeds, and they... May keep their ill gotten gain practices. More
by USCT22ND
Other Employees Tagged: Stephanie Jones, Kacie Kuchinskas, Richard LaRussa , Alyssa Esteras, Bryan Matarese, Brendan Reilly, Gary Rogari, Mary Jo Preno, Ken Walley
February 16, 2022
Great dealership. I always feel that I'm treated fairly. They have a comfortable environment that you don't mind waiting in. I always feel that I'm treated fairly. They have a comfortable environment that you don't mind waiting in. More
by FDALYKAS
Other Employees Tagged: Marco Valenti , Jacob Warrington
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