Berna Aguirre
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
30 Reviews
Write a Review30 Reviews of Berna Aguirre
April 29, 2024
Berna treats us like royalty. . service department is wonderful! Very accommodating, efficient mechanics get our car back promptly. . service department is wonderful! Very accommodating, efficient mechanics get our car back promptly. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
April 26, 2024
Service department personnel are extremely helpful and responsive. They take time to listen to their customers and address their concerns. responsive. They take time to listen to their customers and address their concerns. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
April 22, 2024
When I arrived to drop my vehicle off staff came right out took my vehicle right in the Bay to start service. out took my vehicle right in the Bay to start service. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek, James Copeland
April 21, 2024
The person who washed my car afterwards did an exceptional job and buffed out an awful door mark someone had made a few weeks ago while I had it in a parking garage. I really appreciate the extra exceptional job and buffed out an awful door mark someone had made a few weeks ago while I had it in a parking garage. I really appreciate the extra care and detail they took and like to bring my car here for service because of the perks like this. When I do a search for my next vehicle it will be focused here More
April 19, 2024
Mr Cisco made sure that my issues were addressed and fixed. They made sure they updated me on when my parts came in and status fixed. They made sure they updated me on when my parts came in and status More
Other Employees Tagged: Darrius Young, Emmanuelle Cooper, Cisco Lugo, Kevin Rafeek, James Copeland
April 10, 2024
Everybody was very friendly. Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
April 06, 2024
I have never taken my 2009 MDX anywhere else! Bought it there and love the kind caring helpful people! They are so honest! Bought it there and love the kind caring helpful people! They are so honest! More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
March 07, 2024
Berna is always a joy to work with! ! She always takes great care of me while my vehicle is being serviced. And, she does so with a smile on her face!! ! She always takes great care of me while my vehicle is being serviced. And, she does so with a smile on her face!! More
Other Employees Tagged: Berna Aguirre
March 06, 2024
Excellent. Got to an appointment early, and you fit me in. My annual state checkup was completed prior to my actual appointment time. Thank you. Got to an appointment early, and you fit me in. My annual state checkup was completed prior to my actual appointment time. Thank you. More
Other Employees Tagged: Berna Aguirre