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Ben Thomas
Refer Me
93 Reviews
Hi, My name is Ben Thomas and I am the New Car Sales Manager for Honda of New Rochelle. I have been in the auto industry since 2007, and love the business. I used to work in the video game industry prior to working for Honda of New Rochelle. I had bought 5 cars through this dealership and was impressed by the whole team and decided I wanted to be part of the action. I love my job, helping customers in getting a great deal and providing the exemplary quality of service that Honda of New Rochelle is known for. I believe that treating a customer as a guest with courtesy and respect can go a long way in being a successful salesperson and fostering a long-term relationship. Please reach out to me at 914-636-2000 ext. 1405 or email me bthomas@hondaofnewrochelle.com.
Read moreDealership Experience
17 yrs
Industry Experience
17 yrs
Employee Video
93 Reviews
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93 Reviews of Ben Thomas
February 27, 2024
Adrien was a great help. He took his time to show me several options that best suited me and my family. I also want to thank my sister for referring my to New Rochelle Hond He took his time to show me several options that best suited me and my family. I also want to thank my sister for referring my to New Rochelle Honda. More
by afonseca1st
Other Employees Tagged: Adrien Trumpler
Helpful 
January 23, 2024
I’ve purchased all my Honda’s from Honda of New Rochelle for the past 14 years. Their sales team has always been caring, attentive and honest. Ben Thomas has been my go-to guy there over the years and helpe for the past 14 years. Their sales team has always been caring, attentive and honest. Ben Thomas has been my go-to guy there over the years and helped guide me through the purchase or lease process smoothly and without hassles. Hennis Delacruz has been a great salesperson; always communicating, giving updates and answering questions honestly. Highly recommend this team and dealership. More
by tkovoorkwt
Other Employees Tagged: HENNIS DELACRUZ
October 24, 2023
Update: As he promised, Joe Carusone fixed all our issues. He treated us like we should have been treated by the finance person and went above & beyond to make things right. He also told us that we ca issues. He treated us like we should have been treated by the finance person and went above & beyond to make things right. He also told us that we can call him directly for any thing we may need/want in the future & gave us his cell number even. No one is perfect, but the mark of a great business is that you make it right in the end and they did just that. This was a 5-star experience outside of the 1 issue, so 4-stars. Drove nearly an hour to find the right car for my daughter who just had her "baby" totaled by a reckless driver. We found the right car, everyone we dealt with was great, but then came Joseph Gerbino and everything changed. Joseph did his level best to deceive us. Everything we had talked about with everyone prior was contradicted by Joseph. We had to go back to our original Salesman, John, and his boss, Allan, to get further clarification. The apex of our frustration began when our loan was over 3 thousand dollars more and we didn't know why. We reached out and found that a warranty we were never asked about, told about or even offered was tossed in. We then called the dealership and Joseph lied to us over and over again. He offered us no help in the situation, just a fierce argument and from what we were told by Honda, and even the bank we have the loan from, the warranty can just be canceled and refunded. We wouldn't want to hurt Joseph's commission though. Now, if you want to know why the car buying experience is such a stressful and daunting task, these situations are why and they happen often! I would have given 4.5/5 stars, btw, until the loan came in and went from under 12k to over 15k! This might not seem a whole lot to some, but to my daughter, a recent college graduate just starting out on her own, it surely is! More
by Chai L
Other Employees Tagged: Thomas O'Shea, Silvio Carusone, John Juarez, Allan Gutierrez , Joe Carusone, Joseph Gerbino
August 26, 2023
Jonathan was very courteous, professional and attentive to my needs in leasing my HRV. Great guy. to my needs in leasing my HRV. Great guy. More
by Stephaniegill623
Other Employees Tagged: Bill Mouzakitis, Jonathan Oritz
January 13, 2023
Great customer service, honored price that was given. Thank you so much Ben Thomas & David Lee for getting the exact car I envisioned. Thank you so much Ben Thomas & David Lee for getting the exact car I envisioned. More
by Satishtanzania
Other Employees Tagged: David Barber, David Lee
December 21, 2022
My Engine stopped working on my 2017 Civic Ex-T I didn’t know what I would was going to do But Adrien took his time with me and helped me get in to 2023 Civic Sport he is kind and courteous and really a gr know what I would was going to do But Adrien took his time with me and helped me get in to 2023 Civic Sport he is kind and courteous and really a great guy More
by Eshia.moore
Other Employees Tagged: Adrien Trumpler
February 13, 2022
I would like to say that the sales representative are very professional, found the store to be very clean. I was treated very well by Mr J.. Ortiz and Supervisor Ben..even when it looked like I could n very professional, found the store to be very clean. I was treated very well by Mr J.. Ortiz and Supervisor Ben..even when it looked like I could not complete the leasing process because of a situation I encountered they went above and beyond to help me.Thank you guys from HONDA NEW ROCHELLE. More
by March49
Other Employees Tagged: Jonathan Oritz
May 30, 2021
Great customer service! Helped me find my dream car. Worked with me and helped me a lot. I would return again and do business with them Worked with me and helped me a lot. I would return again and do business with them More
by Taliah416
Other Employees Tagged: Carlos Santana, Alan Cervantes , Joseph Giacinto, Stephanie Zamora
