Ben Root
Ben Root at Hartford Toyota
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Ben Root | Page 2

sales consultant

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.8
60 Reviews
4.8

60 Reviews

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60 Reviews of Ben Root

February 17, 2024

Dealership Rating
Employee Rating

Referral program sucks. Its 3 months have not received any update. Wrote review earlier too but I don't think that was published. More

by keshav.banyal
Recommend Dealer
No
Feb 21, 2024

Hartford Toyota responded

Keshav, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

Apr 01, 2024

keshav.banyal responded

4/1 - No response yet.

January 25, 2024

Dealership Rating
Employee Rating

Very invited and welcomed! Everyone was very helpful and understanding knew exactly what I wanted! More

by rsoto464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

Hartford Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

January 17, 2024

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Employee Rating

Everyone was nice and cordial I drove in one hour early and they took me in with no questions. It was a quit service. More

by Dorisdones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard McAllister, Jr.

Jan 17, 2024

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Doris, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

December 16, 2023

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Nice customer service, highly recommended for everyone who needs a car. They have good on every car they have More

by emmanuelowusubaah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2023

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

December 12, 2023

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Employee Rating

Ben was very helpful and made purchasing my vehicle a breeze. Him along with Brianna and all employees around were great at answering all questions promptly and efficiently. Defiantly recommend this deal More

by Ginatemple99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay

Dec 12, 2023

Hartford Toyota responded

Gina, we are very happy to hear that Ben and our team provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

December 07, 2023

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Employee Rating

I bought a used Camry and the car is amazing. The staff were extremely respectful and kind, and the process was so smooth. I was able to buy the car and drive it home in only a few hours! Prior t More

by chloebubloski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard McAllister, Jr.

Dec 07, 2023

Hartford Toyota responded

Chloe, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

November 27, 2023

Dealership Rating
Employee Rating

Benjamin Root made this the easiest car-buying experience I've ever had. I came in to browse, he found exactly what I was looking for in a vehicle and helped me to drive away in the car quickly and efficient More

by shellerfoot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay , Rachel

Nov 27, 2023

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear that Ben and Bri were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

October 31, 2023

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Employee Rating

They we're able to get the car I wanted in a timely manner. Extremely helpful throughout the process. More

by Bm860
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay

Nov 01, 2023

Hartford Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

October 26, 2023

Dealership Rating
Employee Rating

Our experience was great and we wound up buying 2 cars. The auto industry has drastically changed since we last bought a car but our sales rep Ben Root was up front, super kind and really helped make the p More

by GrandHighlander8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andie Montanez

Oct 26, 2023

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that Andie was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

October 21, 2023

Dealership Rating
Employee Rating

They were very kind courteous and very professional. I felt very at ease and they were very helpful in seeing to what I wanted in a car. I was very happy with the results of my purchasing a car with thi More

by Happybuyer
Recommend Dealer
Yes

Other Employees Tagged: Andie Montanez

Oct 22, 2023

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

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