Basel Abbas
Sales Experience Manager
Mercedes-Benz of Grapevine
1300 Texan Trail
Grapevine, TX 76051
20 Reviews
Write a Review20 Reviews of Basel Abbas
April 21, 2024
Basel was terrific to work with. I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicl I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicle. Bryan also gets kudos. Happy customer! More
Other Employees Tagged: Brian Day , Tyler Null was excellent helping me with the technology
April 13, 2024
I recently had the pleasure of visiting Mercedes Benz of Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with g Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with genuine smiles, setting a welcoming tone. Unlike other dealerships, there was no sense of pushiness or obnoxious sales tactics; instead, the staff was incredibly friendly and approachable. What impressed me the most was their level of knowledge and expertise. They patiently answered all my questions, guiding me through the options with confidence and clarity. It’s rare to find such a combination of professionalism and friendliness in a car dealership, but Mercedes Benz of Grapevine has mastered it. I left feeling not only satisfied with my purchase but also grateful for the exceptional service. Highly recommended and can’t speak highly enough of Scott and Basel, they are both a pleasure to purchase a vehicle from. More
Other Employees Tagged: Scott Najjar
March 28, 2024
The best buying experience I’ve ever had. They are great to work with . I would buy from them again. They are great to work with . I would buy from them again. More
Other Employees Tagged: Chris Stanford, Basil Eleisah, Kevin Bedford
March 18, 2024
Impeccable. Basil was highly professional, service oriented and attentive to my wife and I. The overall service was really highest quality. Basil was highly professional, service oriented and attentive to my wife and I. The overall service was really highest quality. More
Other Employees Tagged: Basil Eleisah
March 13, 2024
Great experience with Basel Abbas and the team at MB Grapevine. Professional, patient and thorough...and they have an extensive inventory. I walked away feeling great about my purchase! Grapevine. Professional, patient and thorough...and they have an extensive inventory. I walked away feeling great about my purchase! More
March 11, 2024
I have driven Mercedes for 31 years, and compared to other dealerships the service remarkable. other dealerships the service remarkable. More
Other Employees Tagged: Chris Stanford
March 11, 2024
"Exceptional experience at Mercedes-Benz of Grapevine! Purchased my Mercedes-Benz E350 and couldn't be happier. Professional staff, seamless process, and top-notch service. Highly recommend this dealershi Purchased my Mercedes-Benz E350 and couldn't be happier. Professional staff, seamless process, and top-notch service. Highly recommend this dealership for anyone in the market for a luxury vehicle. A+++!" More
Other Employees Tagged: Tyler
January 11, 2024
Our car buying experience at Mercedes-Benz of Grapevine was, by far, the best we’ve ever had! Our sales rep, Basel Abbas, went above and beyond to ensure we got the car we really wanted. He was very friend was, by far, the best we’ve ever had! Our sales rep, Basel Abbas, went above and beyond to ensure we got the car we really wanted. He was very friendly, quick to respond, honest, and fair. We were buying from out-of-state, and he ensured that we had all of the information we needed. When we arrived to pick up the vehicle, he made us feel welcome and special, even though we were buying a used vehicle (not a Mercedes). He took time to visit with us, show us around the dealership, and ensure we were comfortable during our wait. I would highly recommend doing business with this dealership, and Mr. Abbas. I would also like to give a shout out to his assistant, Becca. She was helpful and quick to respond. More
Other Employees Tagged: Becca