Austin Schlemmer | Page 2

"A GREAT DEALERSHIP" for Service with an Excellent Service Advisor. Very Professional and Very Knowledgeable Mr. Austin Schlemmer was my Service Advisior on March 25, 2024. I checked in with Mr. Schle Service Advisor. Very Professional and Very Knowledgeable Mr. Austin Schlemmer was my Service Advisior on March 25, 2024. I checked in with Mr. Schlemmer at 8:00 AM Monday. He was very receptive to my main problem, My right hand low beam, passanger side came on, then flashed, then went out. I replaced the bulb, checked the connection and then determined that one of the two remaining modules was faulty. All in All I spent most of the entire day there, and had several conversations with Mr. Schlemmer regarding maintenance for my 2004 Min Cooper -S. I want to say Thank You to my Service Writers and also to his co-worker Mr. Robin Cox, and to the entire Mini Team who serviced my vehicle that day. They did an excellent (professional) job explaining to me all of the items serviced on my vehicle. Stephen Cucura More

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Our salesman, Matt Murphy, has been excellent. Matt has kept in touch with us from our first visit through delivery of our new car. He has been very informative and helpful to make sure we become Matt has kept in touch with us from our first visit through delivery of our new car. He has been very informative and helpful to make sure we become familiar with all of the capabilities of our car. All other staff at Mini of Allentown, Pa have been very helpful as well. More

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Service is always excellent. Explanations are thorough and very clear. Service reps are friendly and knowledgeable. Convenient location. Best Mini service place yet and I have Explanations are thorough and very clear. Service reps are friendly and knowledgeable. Convenient location. Best Mini service place yet and I have been to a few. More

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Austin is awesome! You can 100% trust him when you get your car repaired to provide the most professional customer service. Everything at this dealership is a pleasure You can 100% trust him when you get your car repaired to provide the most professional customer service. Everything at this dealership is a pleasure and I’m never going anywhere else. More

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The customer service is friendly and professional. They make it easy to have your vehicle serviced, and I feel confident in their workmanship. They make it easy to have your vehicle serviced, and I feel confident in their workmanship. More

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Austin was great, so pleasant and relaxed. The entire experience was one of the least stressful service appointments I have ever had. As I drive from Doylestown, it was great to have a comfort The entire experience was one of the least stressful service appointments I have ever had. As I drive from Doylestown, it was great to have a comfortable lobby in which I could work remotely while waiting. Thank you! More

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Wonderful service as always. The staff are always very attentive and friendly. I would recommend every time. The staff are always very attentive and friendly. I would recommend every time. More

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I won't lie, the prices are a bit up there. It's a dealer. But, you get treated well, like an actual human. The quality of the vehicles, the repair work, etc. Is top notch. The atmosphere is hi It's a dealer. But, you get treated well, like an actual human. The quality of the vehicles, the repair work, etc. Is top notch. The atmosphere is high class. More

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Robin and the entire Service Department staff at Mini of Allentown are an absolute pleasure. Services and expectations are always clearly communicated and they go above and beyond for their customers. Allentown are an absolute pleasure. Services and expectations are always clearly communicated and they go above and beyond for their customers. More

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After using a different Mini dealer for years, I decided to give Mini of Allentown a try. I wish I'd have changed sooner. The other dealer was integrated into the same building as a BMW dealer and always fe to give Mini of Allentown a try. I wish I'd have changed sooner. The other dealer was integrated into the same building as a BMW dealer and always felt like an afterthought. MoA, in its own dedicated building fits the feel and aesthetic better, and the people there are Mini specific people that know what they're talking about when questions are asked. They were always able to get my cars in quickly and out at a fair, easily explainable price. The other dealer is dead to me, long live Mini of Allentown. More

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