Arnold Silverman | Page 2

Attentive to details, wonderful customer service Arnold Silverman was quick to respond to my initial interest in a "new" used Ford Flex. I told him what I was interested in, and although it wasn't Arnold Silverman was quick to respond to my initial interest in a "new" used Ford Flex. I told him what I was interested in, and although it wasn't exactly what I was looking for (color of car) the car is actually what I was hoping for. He kept me up to date with the progress of obtaining car and steps that needed to be completed. I live on the other side of the tunnel but when I am ready for another car I will contact Arnold. I will recommend him to friends around the Baltimore area. More

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Great general maintenance on car as usual. Oil, Tires, etc Sarah Schaech was courteous and friendly (first time working with her). We had some minor extra things, wipers and a filter, that needed repair and s Sarah Schaech was courteous and friendly (first time working with her). We had some minor extra things, wipers and a filter, that needed repair and she called, followed up, etc. Chris Candler did the repairs and did an AWESOME job like always. More

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fast and easy Arnold silverman was to the point and answered any questions I had .that made it fast and easy and that's what I wanted. I would recommend ap to my fr Arnold silverman was to the point and answered any questions I had .that made it fast and easy and that's what I wanted. I would recommend ap to my friends because of my experience. thank you More

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Oil change As always, I had a pleasant experience and the service was fast and efficient! The staff is fantastic, making sure everything is explained well and pr As always, I had a pleasant experience and the service was fast and efficient! The staff is fantastic, making sure everything is explained well and promptly addressed! Ashley Simon More

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No pressure, very helpful. I ordered a new F150 from Al Packer exactly the way I wanted it. The entire process was very easy, and less of a hassle than I imagined. My salesman, I ordered a new F150 from Al Packer exactly the way I wanted it. The entire process was very easy, and less of a hassle than I imagined. My salesman, Arnold Silverman, was extremely helpful, and kept me updated on the trucks progress the entire time. It arrived in about 8 weeks, and I’ve been enjoying it ever since. If you’re in the market for a new F150, check out Al Packer.. they have a huge inventory and very competitive pricing. Don’t hesitate to give Arnold a call, and get exactly what you want. More

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Easy buying experience Al packard had a great selection of superduty trucks (which was what I was in the market for). Great sales team made buying a new truck easy. Al packard had a great selection of superduty trucks (which was what I was in the market for). Great sales team made buying a new truck easy. More

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The experience was great Arnold is a great guy to deal with he was very helpful with my decision to buy a Ford F-150 Thanks again Al Packer Arnold is a great guy to deal with he was very helpful with my decision to buy a Ford F-150 Thanks again Al Packer More

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Arnold is great- Manager is terrible Arnold Silverman was a great salesman. Came in for an STX and left with a Raptor. Came all the way up from Gaithersburg and the manager wouldn’t let m Arnold Silverman was a great salesman. Came in for an STX and left with a Raptor. Came all the way up from Gaithersburg and the manager wouldn’t let me test drive either truck. Went to other dealership in Gaithersburg to test drive. Manager sucks at Al Packer. If I wasn’t tired of driving 1.5 hours, I would of made a bigger deal. He obviously isn’t interested in the sale of trucks, just how pretty they look on the showroom. Manager wouldn’t work on my trade-in. Bottom line- if it wasn’t for Arnold, I would of walked out. Arnold= 5 stars- Manager= 0 star More

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Excellent Experience Excellent experience from beginning to end. No surprises. My Salesman, Arnold Silverman was very professional and answered all of my endless questio Excellent experience from beginning to end. No surprises. My Salesman, Arnold Silverman was very professional and answered all of my endless questions. No pressure and no hidden add on fees. Highly recommend Arnold Silverman at Al Packer Ford when you need your next vehicle. More

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Beware of the Finance Departmemt at Al Packer The best part of Al Packers dealership is Tony McDowell in Service and he's leavimg. I was so ripped off by the Finance Mgr here when I bought my veh The best part of Al Packers dealership is Tony McDowell in Service and he's leavimg. I was so ripped off by the Finance Mgr here when I bought my vehicle. I was conned into buying a $6000 maintenance agreement that he promised would cover every possible mtce issue for the life of the vehicle, including tires. Of course, it didn't. This guy was straight out of a gangster movie. No support from Ford or the dealership. Never again! More

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