Annissa Medina
Annissa Medina at O'Meara GMC
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Annissa Medina | Page 13

Service Advisor

O'Meara GMC

2000 W 104th Ave
Thornton, CO 80234

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3.9
137 Reviews

FROM LONGMONT COLORADO, MOVED TO DENVER IN 2006. MANAGED NON-PROFIT ORGANIZATION PRIOR TO COMING INTO THE AUTOMOTIVE INDUSTRY. HAVE 4 CHILDREN (3 GIRLS, 1 BOY).

Dealership Experience

3 yrs, 4 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

6 YEARS EXPERIENCE AS AN AUTOMOTIVE SALES ADVISOR

3.9

137 Reviews

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137 Reviews of Annissa Medina

May 18, 2022

Dealership Rating
Employee Rating

The staff was amazing and courteous! ! I would highly recommend O'Mara GMC to everyone!! Thanks for the fantastic service!! More

by aranda.daniel06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Montoya, Eric Reyes

May 20, 2022

O'Meara GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2022

Dealership Rating
Employee Rating

Worst experience in every category. Sales, finance, and now service. Congratulations. I went in for service and dropped off at 830. For an Oil change and to install some chrome trim th More

by Neyestone
Recommend Dealer
No

Other Employees Tagged: Emilie Metzler, Keith Yeanoplos, Shaq

May 12, 2022

O'Meara GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 16, 2022

Neyestone responded

I will not reply with my contact information. You have my information and parts in stock for my vehicle. When the ball was dropped so badly my last visit there should have been some attempt at follow up, but here we are two weeks later and no one has tried to make it right. I went out and paid for an oil change this weekend, which was supposed to be complimentary.

April 20, 2022

Dealership Rating
Employee Rating

I had two different appointments for a minor repair. First one, my truck was there for three hours without being looked at. Second appointment was at 7:00am, and wasn’t completed until the next morning! More

by 1Gmschnabel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Eric Reyes

Apr 29, 2022

O'Meara GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Your issue has been brought to the attention of our management and someone from our team will be in touch shortly.

April 20, 2022

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Employee Rating

Not as professional as I would have liked. Was expecting a more inviting atmosphere. B More

by Jgarciaer8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Alejandro Montoya, Eric Reyes

Apr 20, 2022

Jgarciaer8 responded

Probably won’t be going back anytime soon.

Apr 22, 2022

O'Meara GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

April 19, 2022

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Employee Rating

This dealership seems more interested in getting vehicles out the door than putting out a road ready vehicle. I recently purchased a 2015 Sierra and later found out that they never did a pre-sale safety insp More

by TPS1069
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: JC Cassata, Emilie Metzler, Joseph Scaglione, Keith Yeanoplos, Noel (Sales) Chris Tucker (Sales Manager)

Apr 29, 2022

O'Meara GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 08, 2022

Dealership Rating
Employee Rating

I brought my sierra in for service and Anessa was very professional and knowledgeable in her craft! Had a few things done to my truck and have had no issues since! My experience with omeara was great and More

by Eugene.florez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Montoya

Apr 11, 2022

O'Meara GMC responded

Thank you, Eugene, for your business and this review. We're happy to hear Anessa was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 02, 2022

Dealership Rating
Employee Rating

They troubleshoot my AC wrong. And didn't want to back me up with assurance warranty company. Even when the wrong part that they troubleshoot says it was under warranty on my paper More

by leukc97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Alejandro Montoya, Eric Reyes, Mechanic

Apr 20, 2022

O'Meara GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and someone from our management team will reach out.

March 28, 2022

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Employee Rating

Awesome staff they got the work done I will be returning my GM for more serviced at this location great service More

by fernando_cadillo16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2022

O'Meara GMC responded

Thanks for sharing your thoughts about your experience with O'Meara Buick GMC. We appreciate your business and hope to see you again soon!

March 20, 2022

Dealership Rating
Employee Rating

The staff was very kind. The service personnel was quick to address me being there and getting the paperwork ready. The directed me to the waiting room where I had snacks an More

by yasminsullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Montoya, Eric Reyes

Mar 21, 2022

O'Meara GMC responded

Thank you for your business and this review, Yasmin. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

March 16, 2022

Dealership Rating
Employee Rating

I brought my car in for two recalls. . it took five days to get done 😐 More

by robflageolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 02, 2022

O'Meara GMC responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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