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Amy Elertson
Amy Elertson at Heiser Chevrolet
Refer Me

Amy Elertson | Page 2

Sales and Leasing Consultant

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.5
50 Reviews
4.5

50 Reviews

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50 Reviews of Amy Elertson

October 30, 2023

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Employee Rating

Bought a used car and unfortunately there were issues. But the Heiser team really stepped up and now I’ll be a loyal customer. More

by pmic66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Rivera , Hadeel Abujaber

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Nov 02, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. We are so happy to hear you are overall satisfied with your experience. Know we appreciate you and we look forward to your next visit.

October 22, 2023

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Employee Rating

I thought a car wash came with service. Maybe I heard wrong. It would be nice if there was this service. More

by KORYBETH316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Shulta

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Oct 23, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

October 17, 2023

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Employee Rating

I had to reschedule an alignment a total of 3 times because their alignment machine needed a software update and printer ink. This is why rating overall is 4 and not a perfect 5 More

by Jim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asha McDaniel

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Oct 23, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

September 29, 2023

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I could not ask for any better car dealership around Wisconsin. You guys are the best keep up the good work. More

by mikejrkachelski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, PJ Geboy, Megan Shulta

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Sep 29, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 14, 2023

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Employee Rating

Good no problems it was ordered and shipped earlier than I thought just love the Tahoe More

by dean_rogich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan McGee

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Sep 15, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 03, 2023

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Amy was very thorough and knowledgeable able the vehicle and keeping me informed. Jordan was very friendly and accommodating as well. I felt very taken care of. More

by mextence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling , Jordan McGee

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Sep 05, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Amy and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 24, 2023

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From beginning to end the sales transaction was flawless. Amy was excellent to work with. More

by barb.siejkowski
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 28, 2023

Heiser Chevrolet responded

Barb, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Amy was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

July 26, 2023

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Employee Rating

Inquired on a vehicle but not response from the dealership. The vehicle is still online. More

by Sgon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Shepard, Brad Sterling, Jason Clark, Greg Koss, Zach Taft, Daryl Smith, Steven Shelton , Willie Lemle, Jordan McGee

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Aug 01, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

Aug 01, 2023

Sgon responded

Generic response. I was not a customer as I never gave you any type of business. I would have but like my review stated I only inquired on if the vehicle was available but never received any type of response.

July 12, 2023

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Employee Rating

As usual, great work. The time it took, however, was a bit longer than usual. More

by JORTMAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jul 17, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

May 19, 2023

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Employee Rating

I had arrived on a bicycle wearing old worn clothes, and still Amy spotted me and respectfully treated me like any other valued customer. While the associate I came to meet was busy, she got me set up with More

by imabigslob
Recommend Dealer
Yes
Helpful
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May 23, 2023

Heiser Chevrolet responded

Dear valued customer, We are so pleased to hear Amy was able to go above and beyond to assure you had a positive experience! We greatly appreciate your feedback and know our customers are our highest priority, our goal is to always exceed our customer expectations. We look forward to working with you.

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