Amy Elertson
Amy Elertson at Heiser Chevrolet
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Amy Elertson | Page 5

Sales and Leasing Consultant

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.5
50 Reviews
4.5

50 Reviews

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50 Reviews of Amy Elertson

December 16, 2021

Dealership Rating
Employee Rating

Poor scheduling, do not answer or return calls, do not follow through with promised work More

by ERICS070
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Greg Koss , Service Team

Dec 23, 2021

Heiser Chevrolet responded

Dear Eric, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

December 12, 2021

Dealership Rating
Employee Rating

My sales Personal Amy was very personal and did a good job but disappointed in Heiser for not removing the large door dings before delivery- Just Saying that when you’re excited and picking up your new ca More

by TIMZIMMERMAN455
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 13, 2021

Heiser Chevrolet responded

Dear Tim, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com if you have any additional feedback or concerns.

November 11, 2021

Dealership Rating
Employee Rating

Reliable service and friendly staff. Attention to the customer satisfaction with the service being performed. More

by MASTERCHIEF1170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Christian

Nov 26, 2021

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 18, 2021

Dealership Rating
Employee Rating

Amy is a great sales person. I like my SUV a lot. The color is great More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Heiser Chevrolet responded

Dear Terry, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Amy and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 01, 2021

Dealership Rating
Employee Rating

Excellent customer service with one glitch: my $15 voucher was never taken off my final bill (an oversight by the service dept). More

by jortman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Team

Oct 08, 2021

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your valuable feedback! We are pleased to hear that you enjoyed your experience with the Heiser team, and we sincerely apologize for the inconvenience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 22, 2021

Dealership Rating
Employee Rating

They made my purchase easy.and met my needs in a timely fashion. More

by Lesliejohnson843
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Maureen Ferguson-Calmes, Zach Taft , Tim Rice, Mary Ann Scaffidi

Jun 24, 2021

Heiser Chevrolet responded

Dear Leslie, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 01, 2021

Dealership Rating
Employee Rating

Amy Elertson was our salesperson. She is the kindest, most considerate, most patient, most knowledgeable new car salesperson we have ever dealt with. and at our age (84) and with all the bell and whistle More

by ALWHITEJR2236
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling

Jun 10, 2021

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the wonderful feedback! We are thrilled to hear that you enjoyed your experience with Amy and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 13, 2021

Dealership Rating
Employee Rating

Everyone here was extremely nice and helpful. I had a great experience without feeling any pressure. Now that I’ve had my car for a few weeks I couldn’t be happier with my decision. More

by Beccasmom102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 05, 2021

Dealership Rating
Employee Rating

Great and friendly service. Very professional and efficient work. I'm also an employee as well as a customer and I've recommended Heiser Chevy services to a few of my friends already. More

by Jonnh32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, Jason Clark, Zach Taft, Daryl Smith , Mike Catanese, Shawn Christian, Gary Graika, Mark McCabe, Service Team

May 06, 2021

Heiser Chevrolet responded

Dear Jon, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 29, 2021

Dealership Rating
Employee Rating

Happy with the service and the remote pickup/return option. Thank you! I don’t know what else I can say except repeat what I said. More

by SIKARIS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark McCabe

May 03, 2021

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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