Allison Smith
Allison Smith at Metro Lexus
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Allison Smith | Page 2

Digital Retail Representative

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
29 Reviews

I have been with Metro Lexus here in Cleveland for about two years after spending the last 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager and consultant. I have 9 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales. I was born and raised in West Salem, Ohio. I received my Bachelor of Arts in Public Relations/Communication from the University of Akron. I have a Master of Arts in Communication from Queens University of Charlotte. In my free time I love spending time with my husband and two sons, 7 and 9.

Dealership Experience

1 yr, 11 mos

Industry Experience

9 yrs, 11 mos

5.0

29 Reviews

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29 Reviews of Allison Smith

February 24, 2024

Dealership Rating
Employee Rating

Allison and Metro Lexus have been great every step of the way with my car buying experience. You can tell that their main goal is customer satisfaction and that they take pride in everything they do. Their p More

by Evan.Burton
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Recommend Dealer
Yes
Feb 26, 2024

Metro Lexus responded

Evan, we're delighted to know that Allison and our team at Metro Lexus made your car buying experience a great one. We appreciate the future recommendations! Enjoy your new ride!

February 21, 2024

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Both Metro Lexus and Allison were great from the start to end. They were professional, provided clear communication and met their timelines. Really looking forward to a long term partnership with them More

by Levent Baykut
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Tori Neiderer

Feb 21, 2024

Metro Lexus responded

Levent, we're delighted to know you had a great experience at Metro Lexus! We strive for clear communication and professionalism, so it's fantastic that this was reflected in your visit. Until next time, safe travels!

February 14, 2024

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This is our 4th Lexus and we absolutely Love it and how we were treated by All and especially Allison she really took the time and cared and Tysean the delivery specialist he took the time and showed us th More

by bobsipos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: ]Tysean Yorko

Feb 14, 2024

Metro Lexus responded

We're so pleased to know that you had a great experience with Allison and Tysean at Metro Lexus! It's wonderful to have such loyal customers like yourself. Enjoy your new Lexus!

February 06, 2024

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The people I have come in contact with at your dealership have been a pleasure to work with especially Collin. More

by Jeanettekirwin
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Haire

Feb 07, 2024

Metro Lexus responded

Jeanette, we're so glad to know you had a positive experience with Colin and the rest of our team at Metro Lexus. Thanks for your kind words!

January 11, 2024

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Competitive pricing, hassle free car financing and purchase, excellent customer service. Sales team is quite good. More

by parvez.am123
Sales Price Transparency
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Recommend Dealer
Yes
Jan 11, 2024

Metro Lexus responded

We're glad to know you found our pricing competitive and the financing process hassle-free at Metro Lexus. Thanks for highlighting our excellent customer service, we appreciate your feedback!

August 12, 2023

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Abed was very helpful and accommodating to our needs as well the entire staff. Very friendly and welcoming to our needs. I would recommend going back to the dealership the future. Thank you Abed and the st More

by annala108
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Abed Darwish

Aug 14, 2023

Metro Lexus responded

We're so glad to know that Abed and our team at Metro Lexus could make your birthday weekend special! It's great to see you felt welcomed and accommodated. We look forward to serving you again in the future. Happy birthday!

June 28, 2023

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Allison Smith was a dream to work with. She kept me informed throughout the process. She communicated with me often and always answered my questions promptly. She worked hard to get me the More

by jodi santosuosso
Sales Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Metro Lexus responded

Jodi, thank you so much for the wonderful review! We're delighted to hear that Allison provided you with exceptional service and made your car buying experience a positive one. We appreciate your trust in her and look forward to assisting you again in the future. Have a great day!

June 16, 2023

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All preparation work from beginning to the end was done in urgent and professional way. Two and a half months was good timing and much better than other dealers (6 months or asking $3000 up front non-retur More

by Brozovic61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 16, 2023

Metro Lexus responded

We're so glad to hear that you had a positive experience with us! Thank you for taking the time to leave such a great review. We'll make sure Allison knows how much you appreciate her hard work. Have a fantastic day! - The Metro Lexus Team

June 14, 2023

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Allison was so helpful throughout the entire process. It was a pleasure to work with her. I love my new car and would recommend MetroLexus to anyone who is thinking about getting a Lexus. More

by Di
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Trade-in Experience
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Recommend Dealer
Yes
Jun 15, 2023

Metro Lexus responded

Thank you for this kind shoutout to Allison! Congratulations on your new ride! –The Metro Lexus Team

June 03, 2023

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Having sept with other dealers with not the best outcomes I had my doubts when I went to metro that thing would be any dirty. Boy was I surprised. I meet Allison there and she was a really great p More

by scott1950
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 05, 2023

Metro Lexus responded

We are so grateful for your support and trust! Thanks for highlighting your recent car-buying experience at Metro Lexus. Allison and our team are dedicated to ensuring our customers feel taken care of and confident in their purchases, and we're so happy it shows. It was a pleasure doing business with you. Cheers to the road ahead!

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