Allison Smith
Allison Smith at Metro Lexus
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Allison Smith | Page 3

Digital Retail Representative

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
29 Reviews

I have been with Metro Lexus here in Cleveland for about two years after spending the last 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager and consultant. I have 9 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales. I was born and raised in West Salem, Ohio. I received my Bachelor of Arts in Public Relations/Communication from the University of Akron. I have a Master of Arts in Communication from Queens University of Charlotte. In my free time I love spending time with my husband and two sons, 7 and 9.

Dealership Experience

1 yr, 11 mos

Industry Experience

9 yrs, 11 mos

5.0

29 Reviews

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29 Reviews of Allison Smith

May 30, 2023

Dealership Rating
Employee Rating

I started working with Allison last December via the internet when the 2023 Rx350’s started coming in as my lease was expiring in May and I wanted another RX. She was very helpful and worked with me to More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

May 31, 2023

Metro Lexus responded

Mike, we're thrilled to hear you enjoyed working with Allison to find your perfect 2023 Lexus RX 350! We'll be sure to share your kind comments with her and the team. Thank you for trusting the Metro Lexus team to get the job done and we hope to see you back!

May 13, 2023

Dealership Rating
Employee Rating

Allison was very helpful and willing to work with me. The dealership was also very friendly and makes the customers feel special More

by Betty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2023

Metro Lexus responded

Betty, we're so pleased to hear that Allison provided you with excellent service during your sales experience at Metro Lexus. We appreciate your kind words and hope you enjoy your new vehicle for many miles to come!

April 26, 2023

Dealership Rating
Employee Rating

This is my second car I have purchased from Metro Lexus and Allison and when I needed a new car it was no question that I would come back here to get another. I have never had a greater experience purchasi More

by Tyler LaBondano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Eric Kibort

Apr 26, 2023

Metro Lexus responded

Tyler, thank you so much for highlighting your positive experience working with Allison at Metro Lexus! We're delighted her and our team's assistance has earned your support and trust in our business. Safe driving!

April 25, 2023

Dealership Rating
Employee Rating

Allison was terrific! She was excellent at keeping me up to date on the delivery of my vehicle and handling the logistics of all transfers. The entire team at Metro Lexus More

by jdryan937
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Metro Lexus responded

We're so glad to hear that Allison and the Metro Lexus team provided you with excellent service during the delivery of your vehicle. Thank you for taking the time to share your experience with us. We appreciate your support and hope to continue being your go-to dealership for all your automotive needs.

April 25, 2023

Dealership Rating
Employee Rating

It was my first experience with Lexus and I really liked the deal, Allison was very helpful and very kind and when I was looking for my new car I had a little problem with it and they helped me very quickly More

by Elliot Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Apr 26, 2023

Metro Lexus responded

Elliot, thank you for the review! We are so glad to hear that Allison delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Metro Lexus!

April 06, 2023

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Metro Lexus and Allison were a pleasure to work with! Bought a vehicle from out of state and they made the process very seemless! More

by NP23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Apr 06, 2023

Metro Lexus responded

Thank you for the review! We appreciate the kind feedback about Allison and the Metro Lexus team and hope to see you back again down the road. Safe travels!

March 30, 2023

Dealership Rating
Employee Rating

Allison was amazing to work with. I did not feel any pressure to purchase my car. She took the time to show me the different options. I did not feel rush. More

by CC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2023

Metro Lexus responded

Thank you for the review! We are thrilled to hear that Allison delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Metro Lexus!

February 06, 2023

Dealership Rating
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I had very specific requirements for the options on the new Lexus and Allison did a terrific job of finding it and getting here, even though it was several states away! Really can't say enough about the More

by thomas.montalto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2023

Metro Lexus responded

This review means a lot to us! Thank you for choosing Metro Lexus and for sharing your thoughtful feedback about Allison. We hope to see you again!

Mar 01, 2023

thomas.montalto responded

Yes, thanks again so much for the pleasant and transparent buying experience. I really love the IS, it's a fantastic. and superbly built machine. Here's to a great relationship with Metro!

October 26, 2022

Dealership Rating
Employee Rating

They we Super A1 experience . Took care of my needs. A painless experience. I love my need vehicle More

by mspampers1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Oct 26, 2022

Metro Lexus responded

Congratulations on your new vehicle! We are thrilled that our team made the process so smooth and seamless. Thank you for giving Metro Lexus your business!

3

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