Allan Gutierrez | Page 2

Alan C. proved to be an exceptional salesperson, quickly guiding me through the purchase process. His assistance was not only smooth but also incredibly effi proved to be an exceptional salesperson, quickly guiding me through the purchase process. His assistance was not only smooth but also incredibly efficient. Clearly understanding my preferences, he promptly assessed the inventory and accompanied me on a delightful test drive. It was evident that his expertise and dedication were paramount, as I instantly fell in love with my new car during the walkthrough he graciously provided. More

Helpful 0

Report | Print

I was welcomed as soon as I entered. Peyton Vicisio and John Juarez guided me throughout the whole process of trading in and purchasing a vehicle. They checked in on me and made sure tha Peyton Vicisio and John Juarez guided me throughout the whole process of trading in and purchasing a vehicle. They checked in on me and made sure that all my questions and concerns were addressed. Amazing service! I would recommend this Honda dealership to anyone looking to purchase a vehicle with ease. More

Helpful 0

Report | Print

I really recommend this dealership. The customer service and everybody I spoke while I was buying my car are amazing. The customer service and everybody I spoke while I was buying my car are amazing. More

Helpful 0

Report | Print

This dealership helped me find the perfect car Alan C was very helpful and made the process a breeze . 10/10 stars very helpful and made the process a breeze . 10/10 stars More

Helpful 0

Report | Print

I recently purchased a Honda HRV from New Rochelle Honda, and I couldn’t be happier with my experience. Alan C , the salesman who assisted me , provided excellent service. He was knowledgeable, patient, and and I couldn’t be happier with my experience. Alan C , the salesman who assisted me , provided excellent service. He was knowledgeable, patient, and helped me find the perfect vehicle to suit my needs. Throughout the entire process , Alan was attentive to my preferences and made sure I felt comfortable with my decision. More

Helpful 0

Report | Print

This dealership was very helpful in allowing me to find a suitable option of a newer car for me that fit in my price range, and they were constantly reaching out to work something out with me. suitable option of a newer car for me that fit in my price range, and they were constantly reaching out to work something out with me. More

Helpful 0

Report | Print

Update: As he promised, Joe Carusone fixed all our issues. He treated us like we should have been treated by the finance person and went above & beyond to make things right. He also told us that we ca issues. He treated us like we should have been treated by the finance person and went above & beyond to make things right. He also told us that we can call him directly for any thing we may need/want in the future & gave us his cell number even. No one is perfect, but the mark of a great business is that you make it right in the end and they did just that. This was a 5-star experience outside of the 1 issue, so 4-stars. Drove nearly an hour to find the right car for my daughter who just had her "baby" totaled by a reckless driver. We found the right car, everyone we dealt with was great, but then came Joseph Gerbino and everything changed. Joseph did his level best to deceive us. Everything we had talked about with everyone prior was contradicted by Joseph. We had to go back to our original Salesman, John, and his boss, Allan, to get further clarification. The apex of our frustration began when our loan was over 3 thousand dollars more and we didn't know why. We reached out and found that a warranty we were never asked about, told about or even offered was tossed in. We then called the dealership and Joseph lied to us over and over again. He offered us no help in the situation, just a fierce argument and from what we were told by Honda, and even the bank we have the loan from, the warranty can just be canceled and refunded. We wouldn't want to hurt Joseph's commission though. Now, if you want to know why the car buying experience is such a stressful and daunting task, these situations are why and they happen often! I would have given 4.5/5 stars, btw, until the loan came in and went from under 12k to over 15k! This might not seem a whole lot to some, but to my daughter, a recent college graduate just starting out on her own, it surely is! More

Helpful 0

Report | Print

Remembered that I was looking for 2015 Honda Pilot. Called me when one was in. Carlos Santana very helpful with financing etc. Pedrro was helpful too. Satisfied with car and process. Thank you Called me when one was in. Carlos Santana very helpful with financing etc. Pedrro was helpful too. Satisfied with car and process. Thank you More

Helpful 0

Report | Print

Migell, our salesman, was very knowledgeable and helpful, will become an asset to your company. His follow up skills, KUDOS,Great job. will become an asset to your company. His follow up skills, KUDOS,Great job. More

Helpful 0

Report | Print

Honda of New Rochelle was a great experience! John was very helpful and friendly throughout the whole process. John was very helpful and friendly throughout the whole process. More

Helpful 0

Report | Print