![Alex Vasquez at Santa Monica BMW](http://cdn-user.dealerrater.com/images/dealer/82/employees/64ebb87e3763.jpg)
25 Reviews
Write a Review25 Reviews of Alex Vasquez
February 23, 2023
I had no issues before I came in for a routine oil change. Now my entire engine is not working. I wish i never came to SM BMW. change. Now my entire engine is not working. I wish i never came to SM BMW. More
Other Employees Tagged: Dellis Montell Jr., Thomas Nguyen, Yourik Ghadimi, Richard Clark, Gary Zubko, Daniel Garcia, Cesar Cueva
February 22, 2023
Took two weeks on what was supposed to be a three day job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they sai job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they said they would have for me, and instead gave me a loaner that was too small for me to drive my children around in. More
Other Employees Tagged: Hans Dakhlia, Dellis Montell Jr., Thomas Nguyen, Yourik Ghadimi, Henry Hall, Richard Clark, Gary Zubko, Daniel Garcia, Cesar Cueva , Loaner car coordinator, service manager
February 17, 2023
Everyone was friendly and helpful. They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank y They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank you Santa Monica BMW!! More
Other Employees Tagged: Dellis Montell Jr., Thomas Nguyen, Yourik Ghadimi, Henry Hall, Richard Clark, Gary Zubko, Daniel Garcia, Cesar Cueva
January 29, 2023
Very disappointed to find upon getting vehicle home that ventilated and massage seats as advertised had been eliminated from the package with no notification from the Dealer or factory and without considera ventilated and massage seats as advertised had been eliminated from the package with no notification from the Dealer or factory and without consideration in price. Just checked BMW the build your own website and the ventilated seats have been removed from the pkg. I was mistaken i was not charged for the seats but still would have liked to be informed that the option had been cut from the package. More
Other Employees Tagged: Richard Clark , Sam Great
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