Al Izzo | Page 2

Horrible service had and appointment for 9:30 didn't leave there until 2:30 before Donnie try to sell me a suv instead of fixing my car because when I buy my car Mauricio put the wrong mileage 44000.00 leave there until 2:30 before Donnie try to sell me a suv instead of fixing my car because when I buy my car Mauricio put the wrong mileage 44000.00 instead of 4000 and Donnie is so out of place because I told him I have to talk to my husband about getting a jeep for the car I have, if I ever gonna get another car from there I do not want Donnie as my sales rep! And that Trinidad nuff!!thanks to the guy with the hearing aid for helping me he has good customer service,sorry I forgot your name More

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The service center phone has bee. out for over a week no answer for phone number. no call call to pick up my car. the work wasn't done and the service advisor didn't tell me answer for phone number. no call call to pick up my car. the work wasn't done and the service advisor didn't tell me More

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The service area is terrible. Took over 6 hours for an oil change. Nobody will update you. Just horrible. Al told me 2 hours tops. I had to call him after 4 hours of waiting, only to find out they hadn't oil change. Nobody will update you. Just horrible. Al told me 2 hours tops. I had to call him after 4 hours of waiting, only to find out they hadn't even started on my car. I will not be coming here again. They do not value your time. They do not communicate. Just horrible. Do yourself a favor and go somewhere else. More

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Service representative was Al Izzo. He came out and came to my car. Took my information, explained to me where to wait for service to be done to my 2018 Tucson. He told me the approximate wait time. He wa to my car. Took my information, explained to me where to wait for service to be done to my 2018 Tucson. He told me the approximate wait time. He was very knowledgeable and professional. After the service was completed he explained everything to me. Great service.! Thank you Al. More

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No Covid protocols in place. Noisy and chaotic. Work not performed as promised and as stated it was done on invoice. Horrible experience. Work not performed as promised and as stated it was done on invoice. Horrible experience. More

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The service was above and beyond what I expected Al was excellent as I left my cell phone at work and he used his cell phone to let me call my wife to come and pick me up because I was not expecting to wai excellent as I left my cell phone at work and he used his cell phone to let me call my wife to come and pick me up because I was not expecting to wait that long I would always return for service at that site because of this type of service More

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Work done on vehicle excellent. Waiting time was horrible. Sticker with next svc date is missing. horrible. Sticker with next svc date is missing. More

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Waited two weeks for an oil change appointment, then waited two hours and 15 minutes for an oil change waited two hours and 15 minutes for an oil change More

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I brought my car in for maintenance and the service guy Al was awesome. He checked on me through out my wait to give me an update on my car. Al was awesome. He checked on me through out my wait to give me an update on my car. More

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I received world class excellent customer service and advice from my service advisor, Al Izzo. advice from my service advisor, Al Izzo. More

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