Al Izzo | Page 3

Horrific service department. had an appointment for regular maintenance which they offer for free if you bought the car there: when I arrived they told me it will take a couple hours (3-5 hours) althou regular maintenance which they offer for free if you bought the car there: when I arrived they told me it will take a couple hours (3-5 hours) although I had an appointment. Don't fall for their freebies. They in the end don't honor them. Left. I will go to a normal service facility where I can get that done in 15 minutes. Even if I have to pay for it, that is worth my time I would otherwise sit around at the dealer. They lost me as a customer totally. Never will go back there, for service or a new car. More

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I was greeted by staff members Izzo and Richardson. They were friendly and professional. James Richardson explained the process for my service and when it was completed he went over all the details. A great were friendly and professional. James Richardson explained the process for my service and when it was completed he went over all the details. A great experience. More

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My service advisor was excellent in answering all my questions and getting the issues resolved.They we’re fast and efficient in getting the work finished. questions and getting the issues resolved.They we’re fast and efficient in getting the work finished. More

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