Adam Mennella
Adam Mennella at Brilliance Subaru

Adam Mennella | Page 3

Service Advisor

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.9
71 Reviews
4.9

71 Reviews

Write a Review

71 Reviews of Adam Mennella

May 16, 2023

Dealership Rating
Employee Rating

Adam was very pleasant and helpful. I liked that he was smiling and friendly. He also sent me a text so that I could ask additional questions while the service appointment was going o More

by mbianchi1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review. I am so glad to hear that you had a pleasant experience with Adam. Thanks for the business and we will see you next time. Jim DaLuga General Manager

April 23, 2023

Dealership Rating
Employee Rating

Great service department! Quick and easy service appointment. They had to order parts and I was quickly advised when they came in. More

by Chrisdeacy
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga, Derek Thomas

May 01, 2023

Brilliance Subaru responded

Chris, Thank you very much for the 5 star review. I am glad you had a great experience and we really appreciate the business, see you next time. Jim DaLuga General Manager

February 24, 2023

Dealership Rating
Employee Rating

The service performed was done in a prompt manner . All people involved were very courteous . Nice to have a clean car to go in! More

by Dogdoc46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review, we really appreciate the business. Jim DaLuga General Manager

December 12, 2022

Dealership Rating
Employee Rating

Staff was very courteous and attentive. The service lane drive up was extremely efficient and made the whole process easier More

by erikrs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Kilhefner

Dec 19, 2022

Brilliance Subaru responded

eriks4, thank you very much for the 5 star review and your comments, I am glad that you had a great experience at Brilliance Subaru. Jim DaLuga General Manager

November 13, 2022

Dealership Rating
Employee Rating

All of the employees are kind, helpful, and knowledgeable. It’s a fantastic dealership. I’m so glad they are just down the road from me. More

by Zzcrizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2022

Brilliance Subaru responded

Zzcrizz, thank you very much for the 5 star review and feedback. Your business is much appreciated. Jim DaLuga General Manager

October 10, 2022

Dealership Rating
Employee Rating

Friendly, Listened, done in quick time. Staff was qualified, organized, Wait time was short and comfortable. More

by mr_warkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Brilliance Subaru responded

Mr Warkat, Thank you for the 5 star review and your feedback. We appreciate the business and will see you next time. Jim DaLuga General Manager

September 17, 2022

Dealership Rating
Employee Rating

Great service. Very quick. No issues. Out of words to use for this survey so it shouldn’t be 15 More

by Dootsmeyer3
Recommend Dealer
Yes
Sep 25, 2022

Brilliance Subaru responded

Thank you for the 5 star review. Jim DaLuga General Manager

August 27, 2022

Dealership Rating
Employee Rating

The service department was a dream to work with, they are professional and speedy at getting the work done to my car. I will recommend them to all my friends and colleagues. More

by Lackemacher4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2022

Brilliance Subaru responded

Lackemacher4, thank you for your high star rating. We're happy to see that your experience with us was excellent! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Subaru

August 07, 2022

Dealership Rating
Employee Rating

I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More

by Beth Niles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Brilliance Subaru responded

Beth, thank you very much for the 5 star review and your total confidence in Brilliance Subaru. We can't wait until you are ready to buy a new car! Jim DaLuga General Manager

July 19, 2022

Dealership Rating
Employee Rating

Kevin, Kim and the crew always provide gold satelight service, always with a smile. Thank you Chad Cassel (the man who started this wonderful adventure my saleman) If not for Chad I wouldn't be happy. Th More

by emkaystar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Cassel

Jul 24, 2022

Brilliance Subaru responded

Emkaystar, Thank you very much for the 5 star review and comments regarding Kim and Chad. We are all happy to have you as a customer and are happy that you are enjoying your Subaru. Jim DaLuga General Manager

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