Adam Mennella
Adam Mennella at Brilliance Subaru

Adam Mennella | Page 2

Service Advisor

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Adam Mennella

December 12, 2023

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I always have a great experience at Brillance Subaru in Elgin! Everyone there is so nice and welcoming! More

by karebear68
Service Price Transparency
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Recommend Dealer
Yes
Dec 17, 2023

Brilliance Subaru responded

karebear68, Thank you very much for the awesome review! We appreciate your loyalty to Brilliance Subaru and will continue to work hard to retain your business. Jim DaLuga General Manager

November 14, 2023

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Always quick and awesome service. Everyone is knowledgeable and is a pleasure to work with! More

by Sr576u
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Recommend Dealer
Yes
Nov 19, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review, we really appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager

November 06, 2023

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Service was done in a timely fashion. . Nice place to hang out while awaiting service. . More

by zaworskib
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Kilhefner

Nov 11, 2023

Brilliance Subaru responded

Thank you for the 5 star review and feedback, we appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager

November 06, 2023

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Appreciate early morning availability for service. It is a clean and well stocked waiting room. Clear concise correspondence with technician/representative. More

by Williamlemire
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Recommend Dealer
Yes
Nov 11, 2023

Brilliance Subaru responded

William Thank you very much for the 5 star review. We really appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager

October 26, 2023

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Efficient service. Recall completed as well as 1 oil change! Waiting area is clean and comfortable! More

by Mags
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Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs, Derek Thomas

Oct 29, 2023

Brilliance Subaru responded

Mags, Thank you very much for the 5 star review and feedback, we hope to see you down the road for your future service needs. Jim DaLuga General Manager

August 31, 2023

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Adam M. and the parts/service team were super helpful in preparing and scheduling my vehicle's recent repair. Adam also made sure everything ran smoothly for More

by SherryB
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Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Brilliance Subaru responded

SherryB, Thank you very much for the 5 star review, I am glad t hear that Adam took great care of you. See you next time! Jim DaLuga General Manager

August 04, 2023

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Very personable, Easy to talk with. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. More

by Stormyboy
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Recommend Dealer
Yes
Aug 06, 2023

Brilliance Subaru responded

Stormyboy, Thank you very much for the 5 star review and wonderful feedback. I hope to see you down the road for service, enjoy the new car! Jim DaLuga General Manager

July 28, 2023

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New relationship with this dealer. So far, so good. Communications, quote, billing, and service was excellent. More

by tedg
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Recommend Dealer
Yes
Jul 30, 2023

Brilliance Subaru responded

Ted, Thank you very much for the 5 star review. I am glad that your first visit to Brilliance Subaru went well, we will do our very best to take great care of you down the road. Jim DaLuga General Manager

June 14, 2023

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The staff was friendly and efficient and I liked the waiting area for customers. It was not a very long wait to get an oil change. More

by mildred184
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Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Brilliance Subaru responded

Mildred, Thank you very much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

May 20, 2023

Dealership Rating
Employee Rating

Friendly, helpful, always a great experience in the service department at brilliance subaru. Thank you. More

by sjtol469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review, we look forward to seeing you down the road for your next service visit. Jim DaLuga General Manager

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