ALYSSA MILLERS
ALYSSA MILLERS at Maple Hill Auto Group
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ALYSSA MILLERS | Page 3

EXPRESS SERVICE WRITER

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.9
54 Reviews

Dealership Experience

2 yrs

Industry Experience

2 yrs

Languages Spoken

English English

4.9

54 Reviews

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54 Reviews of ALYSSA MILLERS

September 28, 2023

Dealership Rating
Employee Rating

Very Friendly Employee staff and the cleanest dealership facility I’ve been in in years More

by SPIKES49ERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Maple Hill Auto Group responded

Thank you! We appreciate you taking the time to give us your feedback.

September 18, 2023

Dealership Rating
Employee Rating

Liked the extra attention given to Customer Service. Makes the customer feel valued. Also like the car wash. More

by NLARWWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Maple Hill Auto Group responded

Thank you!

September 14, 2023

Dealership Rating
Employee Rating

Maple Hill was great and super quick! Love that I can always trust them to make the process so easy. More

by ANNORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Armbruster

Sep 14, 2023

Maple Hill Auto Group responded

Thank you!

September 14, 2023

Dealership Rating
Employee Rating

Alyssa was great. I was greeted by multiple staff and made to feel welcome. Alyssa came out to explain any issues they had found. Overall a good experience. More

by PMILITZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Maple Hill Auto Group responded

Thank you! We appreciate you taking the time to give us your feedback

September 10, 2023

Dealership Rating
Employee Rating

Good service good timing good pricing but I am still have to rotate the tires myself ?? More

by TSTAFFORD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2023

Dealership Rating
Employee Rating

Great value. Wish shuttle was more convenient for getting people to work and avg phone wait even first in line was over 5 min. More

by JHEINE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Maple Hill Auto Group responded

Thank you for your feedback. I'm sorry you waited on the phone for 5 minutes, hopefully next time we won't be as busy and can answer the phone quicker.

August 16, 2023

Dealership Rating
Employee Rating

Everyone was friendly and helpful. They explained things clearly and worked in a timely manner. More

by willdulworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall

Aug 17, 2023

Maple Hill Auto Group responded

Thank you!! We appreciate you taking the time to give us 5 stars.

August 15, 2023

Dealership Rating
Employee Rating

Everyone is always so friendly. They are very knowledgeable and helpful. They're always smiling and extremely tactful when dealing with someone who is not tech savvy. Also the waiti More

by BANNERMAGGIE6
Recommend Dealer
Yes

Other Employees Tagged: Lauren Armbruster, Sadie Hisey, Angela Carlson , I can't remember anymore people except for Olivia, 5stars.

Aug 16, 2023

Maple Hill Auto Group responded

Thank you for the wonderful review, we really appreciate you! Let us know if there is anything else we can do to assist you.

August 14, 2023

Dealership Rating
Employee Rating

The entire process was smooth and easy to reach out the specialist to request for any questions. More

by JLLLL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Maple Hill Auto Group responded

Thank you!!

August 10, 2023

Dealership Rating
Employee Rating

Pleasant staff to work with and the service area is well organized and efficient. Waiting area is clean, somewhat quiet (after the tv was turned off), and snacks/coffee was well stocked. I purchased my use More

by CMAST56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Armbruster

Aug 11, 2023

Maple Hill Auto Group responded

Thank you!

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