36 British Columbia Toyota Dealers

Excellent service from all the staff and shout out to - Rennae

Excellent service from all the staff and shout out to Matt who helped me buy my new vehicle. This was my first experience with Toyota and I had some questions, he was able to assess my wants and needs and got me the perfect mix in my new-to-me Tundra. Everyone from my Matt, to finance and the GSM made the entire experience such a great one. I will definitely go back.

I was recommended to this dealer by a friend who had - Proud and Happy Toyota owner

I was recommended to this dealer by a friend who had bought 3 vehicles from West coast Toyota, and have been very pleased with the friendly service. Randy was very knowledgeable, professional, and friendly. He ordered my car and kept me posted, as to my delivery date etc. When I went to pick it up, Randy, Jean (explained everything about my car) and Diane (very helpful and kind financial service manager), made the experience a pleasant and smooth one. Thanks to all, I am now the proud owner of my “forever car” and very happy to be a Toyota owner.

We dealt with Chris and Obaid. - parviz01

We dealt with Chris and Obaid. Obaid provided excellent service. We feel he went above and beyond in trying to get us the vehicle we wanted sooner rather than later. He continued to keep in touch with us and answered all our questions. He was thorough and clear in the information he provided us. Chris was very good as well. He was very informative and flexible. He provided us with all the financial information we requested and structured the deal to our satisfaction. He too was available to us when he had more questions. Randy explained all the features of the car and was available after for further questions. All the people we dealt with at your dealership were excellent, especially compared to other dealerships.

I ordered the car in Jim Patterson Toyota (Downtown) last - Garment Cheung

I ordered the car in Jim Patterson Toyota (Downtown) last Dec in 2023. I have to thank the Advisor John Lau for his enthusiastic and helpful response. I am also appreciated for his patience to my enquiry and kept tracking the status of the arrival schedule. After waiting for 3 months, I got my new car and I enjoy the driving with this new Venza.

I got my Car from Wendell in Toyota Kelowna and my - Lina.hammouda

I got my Car from Wendell in Toyota Kelowna and my experience with him was exceptional . He has such a radiant personality and his knowledge on each model was exquisite. I was very invested in learning all the key features as he explained the dynamics of the car in a way that catered to my learning style. He was Very attentive to all of my requests , big or small , I left Toyota with a smile and a new vehicle

I have been getting my Toyota maintained here for 15 - Paulstjbuckley

I have been getting my Toyota maintained here for 15 years. Took it in for their top level inspection & oil chang today ($250). Asked them to take a look at a faulty window mech also, and they charged me another $160. All of this any they didn't even physically check the spark plugs (?). I am done with being gouged by these guys.

Big thank you to Brent Loyd , for the care and thorough - rain13bw

Big thank you to Brent Loyd , for the care and thorough assistance in us buying our Rav4 Hybrid. He was thoughtful and patient with all our queries and concerns with the car and the deal. Over and above, no pressure to upsell or purchase extra. It was a very pleasant experience to deal with him. TJ was also right there for us, originally he called us about the vehicle, as he knew we were interested to purchase a hybrid, with no wait, however we acted on it quickly and went in on a day that he was not working. Both He and Brent were great to work with. Izck did a through job of paperwork and supporting us in explaining many of the details of the purchase. It was a good experience and I ended up with a very nice deal and a beautiful car ..on my birthday! YAY

I bought a Tacoma last week from Thomas and am very happy - justinridd3ll

I bought a Tacoma last week from Thomas and am very happy with the service I got. Jayde the finance manager also did an awesome job and was super helpful.

We purchased a 2019 Rav4 Limited from Open Road Toyota. - Jenny

We purchased a 2019 Rav4 Limited from Open Road Toyota. Our sales rep was Sam Liang. Very positive experience. He was knowledgeable about the vehicle and very personable to deal with. Will go see him again when we're in the market for our other vehicle. Thank you Sam. Appreciate your positive support with our experience with Open Road.

It is always a pleasure purchasing a vehicle from - Hu Harries

It is always a pleasure purchasing a vehicle from Penticton Toyota. I appreciate all of Martin Longmore’s assistance finding the right vehicle. Seamless experience from start to finish.

Incredible service from everyone involved. - DanR

Incredible service from everyone involved. Cliff for selling to me, Minnie from the business office, and Daniel from insurance. They gave me top dollar for my trade in, $9000 more than the other two dealers offered. By far the most honest dealer I’ve been to, very impressed. Thanks again Cliff, and team.

Non pressure sales team and welcoming environment. - Sharon

Non pressure sales team and welcoming environment. The front desk lady is so friendly! I quite enjoyed my car buying experience here and will share my praises to others about it. I've returned for routine service since and it was a pleasant visit with no surprises.

I recently purchased my vehicle from Robert and Giles. - Susan

I recently purchased my vehicle from Robert and Giles. My online search led me to JP Toyota (Victoria) where the photos showed an excellent option. On arrival I could see it far exceeded my expectations - it was in impeccable condition, had low kms and was ready for a new owner. Everything was clearly laid out - from start to finish, including my very first questions on their web site. They made this purchase one of the most straightforward ones I've ever encountered. I'd highly recommend the team at JP Toyota (Victoria). Thank you from a grateful customer.

We recently purchased a 2023 4Runner from Westminster - jamiehutton1949

We recently purchased a 2023 4Runner from Westminster Toyota, It was a late arrival from Japan to the dealership, We were helped in the purchase process by Ryan. This young man knows his vehicles and was very polite, and demonstrated no pressure. His interest lay in finding us the vehicles we wanted. Desmond the financial guy similarly showed no pressure to upsell the usual things like paint and fabric protection, etc. We did purchase the extended warranty and undercoating package but we had decided on these while deciding to purchase a new vehicle and prior to visiting the dealership. Felix was a great help in driving us to the back to arrange a draft. We found the people we dealt with at the dealership to be friendly and accommodating, and knowledgeable about Toyota vehicles, All-in-all, a very satisfactory transaction. I would recommend Westminster Toyota without reservation.

I went in today hoping to do a lot of research and test - martinaseo

I went in today hoping to do a lot of research and test driving a Toyota Tacoma or Tundra, the salesman let me sit in one, but not drive it because it was low on gas. He didn’t even offer walk me out or shake my hand. I don’t know it’s because I am a short Asian woman, but I am definitely not buying a truck from them. I am going to another dealership. Wow. I felt like I was treated like dirt today. I was so excited to buy a Tacoma or Tundra, but now I feel salty in my mouth. My friend told me how she loves her white Tacoma and I was excited to buy a black one to match hers, but not that much anymore. I also repeatedly asked the salesman to print out the information he was showing while comparing models and he said he couldn’t print anything and told me to go home and look on the website. It seems so rude and dismissive to an eager and excited customer. I would never go back.

Cheryl Blaker was an excellent service rep she made good - Janine

Cheryl Blaker was an excellent service rep she made good recommendations and it was on time

No response to email after service problem or effort to - Laurel

No response to email after service problem or effort to address complaint was made by Toyota.

Terrible service, poor organization, poor customer - guanine.sett_03

Terrible service, poor organization, poor customer experience, and non existent communication between departments, and zero options to provide direct feedback. Manager is just sitting there while 7 reps are on their desks not engaging customers and one of them stretching like they have all the time in the world.

I had the pleasure of talking to Alex about an issue I - Brian

I had the pleasure of talking to Alex about an issue I have with my 2017 Toyota RAV4 Platinum. Alex said he wasn’t sure about the answer, but would find out by the end of the day. He did! This everybody, is customer service. Businesses everywhere could learn from this branch of Jim Pattison, and primarily Alex on how this is performed. Rarely do you find someone so willing to help you concerning a question. My hats off to management to have Alex with them at this location, as he is definitely an asset and is a breath of fresh air as how business should be run. I have never spoken with or met Alex before. It really doesn’t get any better. Brian in Victoria. ⭐️⭐️⭐️⭐️⭐️ five star…..Thank you again Alex

Made an inquiry on a Highlander advertised on the web at - Ray

Made an inquiry on a Highlander advertised on the web at below MSRP. Was told by sales that that vehicle had been sold months ago and should not be in inventory. Just checked again and the vehicle is still there. Clearly a bait and switch tactic. Very disappointing. I have purchased two vehicles from Nanaimo Toyota and have owned Toyota's for 25 years. I realize auto sales are in a very challenging situation these days but stooping to such tactics really does tarnish the buying experience and the overall Toyota brand. Smarten up Nanaimo Toyota!

Great experience, professional staff and friendly support... - B. Ghashghaee

Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.

Last August, I had an issue with my 2011 4 Runner. - bhoft

Last August, I had an issue with my 2011 4 Runner. Thought at first, transmission. Diagnostic was performed codePO303, #3 cylinder coil. Coil was fried due to oil in the spark plug tube.extra time was required due to part of coil stayed on plug. #3 coil replaced and all plugs. One year later, same issue. Decided to replace all the remaining 5 coils myself. Lo and behold #3 coil soaked in oil including another on the other bank. Upon further research found that the only way oil enters the spark plug tube is thru the tube seals, which requires the valve covers to be removed and seals replaced. This apparently is a common problem with age/mileage. I feel Castlegar Toyota absolutely knew how oil got in tube and failed to disclose this info subsequently expecting me to-return to have this repair done a second time. It was stated that “Oil bypassing spark plug itself”. So tell me how does so much oil go upwards from the combustion chamber? Deceitful and misleading. I will not return.

I have always bought my vehicles from Granville Toyota. - kristine_ho

I have always bought my vehicles from Granville Toyota. Have been their customer for more than 10 years. I find their price reasonable and service reliable. I specially appreciate Derek Leow who is always friendly and helpful. Thank you1

Tundra 2014 - Ron

I bought my used Tundra in July of this year from Alberni Toyota. Great dealership and staff. Wynita was my sales lady she was awesome. I will be back again to buy my new Tundra in the future . Alberni Toyota put the fun back in buying a new vehicle , with no hassle or pressure Ron

2007 Chevrolet 2500 - jordan_mallais

I called very interested in this truck .I was put though to a saleman named Bob Y. I told him i was extremely into the truck just needed a couple more pictures of it he seemed willing to help sent a few pics of the truck. Then i asked for a few more never got them and now i get a email that the truck has sold! I asked him to put a hold on it but its gone i just wanted to let you know I work at a dealership and have bought many different motorcycles and vehicles. If he would have asked for a deposit i woulda gave him one gladly . This was a terrible experience for me i just wanted to let you guys know thanks for your time

Great service overall - CAF

A big thanks to Robert. He was very helpful in explaining what all of my options were pertaining to my brake service. He didn't try to oversell getting my brakes done, as they were good enough to take me well into the next service, I appreciated that as my finances are limited and if he had advised me to get them done instead of waiting, even tho it would have been a hardship, I would have had them serviced. He also told me what to expect at my next service. I liked that fact that my services can be pulled up by computer so he was also able to tell me when the last time my air filter had been changed. The shuttle driver was busy when my car was ready so Robert even picked me up himself. I didn't expect it, but did appreciate the fact that he remembered that I had a new dog at home and was worried about it being left alone too long! Just an example of the small things that add up to excellent service that goes beyond the technical aspect.

Have only ever owned Toyota cars. This is the... - Lynn

Have only ever owned Toyota cars. This is the friendliest, most efficient, fairest dealership with which I’ve dealt. Appreciate very much the knowledge and service provided by Laura Lister and Dave Corrigal.

WORST DEALERSHIP EVER!!! :( - Mona2000

I bought a brand-new forerunner and the salesman told me to get a remote start from somewhere other than Toyota but to go to a reputable place I did that & the first time I had any problem with the car they tried to void my warranty and told me it was because I got an aftermarket remote start which is what the salesman told me to do !!! I tried talking to the service manager and she was extremely rude and dismissive I tried talking to the general manager and he was very rude as well . I have always wanted a forerunner but I have recently sold it as there is no way in xxxx I will ever go back to Northern Toyota! They are rude & disrespectful they lied to me and they try to scam you every chance they get! DO NOT BUY FROM THIS DEALERSHIP unless you want to waste your money and be treated like garbage.

Absolute Best Experience! - Danihersch

recently leased a 2017 RAV4 from sunrise Toyota and I could not be happier! Thank you to Karim who made my first experience buying a car incredible. I felt safe walking out (well, driving out) that I had received the absolute best deal and care. I did not feel cheated or feel I was sold something I did not want/need, which was what I was afraid would happen. Overall, I would highly reccommend Karim and his team for a lease or pre-owned car! Thank you again!