Inquired about a used car on the lot. Joe was quick to respond and very accommodating. He worked with us to make sure we were happy during the entire process. The entire staff was friendly and knowledgeable. Overall, a great experience.
In early May I contacted Kelowna Toyota via their web site and right away received a e-mail back expressing their interest to help. A week later we planned a trip to Kelowna from the kootenay's and were greeted by Stephanie K. She had a great approach in the love of her work and stayed right with us and helped us to decide, right to the end of the day. We bought a used 2015 RAV 4 that day and have been happy ever since. HATS OFF TO STEPHANIE K. and the rest of the Kelowna Toyota Staff for making our day such a success.
Everybody at this dealership is very friendly, you feel at ease right away. Joe our salesperson was very knowledgeable and personable. He made the process painless. We would go to him again for any future car purchase.
Amazing service from Cary and Kelowna Toyota staff! Thank you so much! We received a call about recalls on our camry and happened to be going out to Kelowna over the weekend. We stopped in without an appointment on the off chance we could get it. Not only did they get us in but the completed all the recalls that day, changed our oil, transmission fluid, checked brakes etc. Our brakes were as 60% so Cary told us there was no need do them just yet. We frequently drive to this Toyota when we are in town because they never try to get us to do things that aren't needed. They always do a great job and Cary is always so friendly and accommodating. She is one of the nicest people we have ever met. I think she is the main reason we go there. Thank you so much for you amazing service and for getting us in without an appointment. :)
Great experience with our Product Advisor Merak Scanlan. He took the time to get to know us and our needs in a new Toyota. We purchased a 2017 Corrola. We appreciated his professionalism, his knowledge, his time, his patience, his honesty and would highly recommend Merak Scanlan to anyone. Thank you to the entire Kelowna Toyota team for your high standards in customer service and the quality in the product you sell.