We recently purchased a new 2017 RAV4. The service we experienced was excellent from start to finish. Neil was terrific. He took the time to understand what we needed in vehicle, then answered all of our questions, pointed out options and provided points to consider. When we went out for a test drive he made sure that we were trying out all of the features. Neil was friendly, knowledgeable, sincere and never pushy.
The excellent service experience continued when we completed the transaction with Diane.
We are thrilled with the quality, price point and safety features of our new RAV4.
Purchasing a vehicle can be a chore. West Coast Toyota, Neil and Diane really proved that they wanted and appreciated our business.