500 British Columbia Toyota/1000 Service Centres
Stefan was extremely helpful. - Brad Hayward
Stefan was extremely helpful. He was very courteous and friendly. I will definitely deal with him again.
Thank you for the great service! - Nobody
Thank you for the great service! An extra big thank you to Chelsea for being such a delight to chat with on the phone! makes booking an appointment a pleasant experience with such kind staff!
Selena was courteous, attentive and pleasant to deal - bbmrclean759
Selena was courteous, attentive and pleasant to deal with. She communicated well, directed me where I needed to go for assistance and kept me appraised of the progress on the vehicle being services.
10 years dealing with this beautiful dealership! - J
10 years dealing with this beautiful dealership! And last week's visit it was very pleasant starting with Barbara! And finishing with Jim! Jim did an amazing job with my car with his beautiful customer service and professionalism
Took my 2014 Mazda CX5 in for check engine light. - acdc0775
Took my 2014 Mazda CX5 in for check engine light. Needed a lot of work done fuel injectors etc. Aaron at the service Center was very helpful dealing with my extended warranty. He was able to get me a loaner car and kept me up to date with the process. Just got it back and it’s running like a dream! It was even washed and vacuumed!
Top Reviewed Service Specialists At This Dealership
Master Technician
Service Manager
Parts Manager
Trevor and Chris communicated well and provided friendly - deemaybe
Trevor and Chris communicated well and provided friendly efficient service. Look forward to more of the same.Trevor put admirable effort into finding the best tires for my vehicle. Chris showed patience and pleasant cooperation when I needed to reschedule service. Sincere thanks to both employees :)
Service Writer
Business Development Manager - Service
Service Advisor
Words are not enough for the extra effort that Boris - gparsley
Words are not enough for the extra effort that Boris endeavored to resolve my winter tire issue. He was steadfast in his aim to ensure that a left the shop a very satisfied customer. I don't know what they are paying him but it is not enough. 10 stars for this fellow. Great job. Fantastic customer service. Outstanding.
Had an amazing experience with my car repair yesterday. - Mike Mountain
Had an amazing experience with my car repair yesterday. Courtney, my service advisor, arranged for a ride home for me, and ordered a taxi to pick me up at home. No charge. My vehicle was repaired on time. You're amazing Courtney! A shout out to all the staff I've dealt with there. Cheers, Mike.
The service is considerate, quick and professional. - joanw6260
The service is considerate, quick and professional. It is a great experience for me! Excellent!
Very friendly dealership. - Harpreet Gill
Very friendly dealership. Service advisor Gene Price is awesome to deal with. Great costumer service and great follow up.
My problem was diagnosed and a plan set forth in very - dr.iansmith
My problem was diagnosed and a plan set forth in very little time. When I dropped it off for the repair, I was given use of an X1 for the next 24 hours - I live 40 minutes away and currently, only have the one car.
Great service and friendly staff. - Thesmiths88
Great service and friendly staff.. Thank you to the Service Team for accommodating me on short notice!
Responsive and knowledgeable service team that has met my - Vivek
Responsive and knowledgeable service team that has met my expectation every time in quality and cost
They treat me like family at Island Owl and I love going - J Mose
They treat me like family at Island Owl and I love going there. I will always deal with them!
Brought my car in for diagnosis and repairs last August - Nilo K.
Brought my car in for diagnosis and repairs last August 15 and John Poernomo was quick to advise me of the problem. The repair was done in one day and I got my car back washed and vacuumed as promised. John explained to me clearly what the problem was. Thanks a lot John P. Nilo K.
This team provides the best dealership service experience - Jsantos
This team provides the best dealership service experience I’ve ever had! You gotta love a company that stands behind their customer!
Great service, knowledgeable advisors, free carwash and - Kai Leung Cheung
Great service, knowledgeable advisors, free carwash and vacuum (close to a detail)Appreciate the complimentary uber rides.
Dealership managed to get us in on a weekend (visiting - davebulic
Dealership managed to get us in on a weekend (visiting for out of town) to fix a ruptured brake line. Gail in service was exceptionally great doing business with. And the massage chair, just what we needed!
This dealership is awesome! - k.gannon95
This dealership is awesome!! Everyone we’ve dealt with is incredible. We want to give a huge thank you to Ed, Darren, and Bryan in the service department! Our CX-5 has been having some issues and they really took care of us. Our service was done well and so quickly. Thanks Freeway!!!
Quick service for my first oil change! - jeff
Quick service for my first oil change! Even got a free car wash. Thank you
Best service I have had in 50 years of owning a car, the - lmonteith
Best service I have had in 50 years of owning a car, the staff, service and the others working there were all helpful and friendly, very courteous. I have lived in Vancouver, New Westminster and now Kamloops, best service ever. When I bought my car there as well, no hard pressured sales, very attentive. And listened to give me a great deal.
Been with them for over 10 years I totally trust them - Wrapitup01
Been with them for over 10 years I totally trust them they are the best
Good product, good after purchase service…anyone - dino.dichupa
Good product, good after purchase service…anyone considering buying a new vehicle should consider Mazda
The service was great and staff helpful and professional - H2maclennanheather
The service was great and staff helpful and professional . My car looks new w again
Excellent service explained everything clearly and was - docgerry
Excellent service explained everything clearly and was great in arranging transportation to and from the shop
Always helpful. - PE11779
Always helpful. Car cleaned way better than I ever would! Prices for service are reasonable. As a plus, the shuttle driver is a gem.
professional and very responsive for my needs. - jerrygonzalez
professional and very responsive for my needs. i would like to thank Auto West BMW for helping me with my car
Quick and easy . - Marivic
Quick and easy ..Very accommodating.They will entertain you right away. Deal all essue. Thanks.
Amazing services, cheerful, caring staff. - Coryhipkiss1
Amazing services, cheerful, caring staff. Definitely made me feel like their priority. Big thank you to Ryan.
Justin at the service center has been a pleasure to deal - mandip
Justin at the service center has been a pleasure to deal with. He has gone above and beyond to provide the best service possible. He is very knowledgeable and willing to help out even if he doesn’t know the answer.