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Harris Oceanside Chevrolet Buick GMC - Service Centre
Parksville, BC
41 Reviews
41 Reviews of Harris Oceanside Chevrolet Buick GMC - Service Centre
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August 11, 2023
oil change wow over charge they charge 50. 00 for service on top of oil used to be 79.00 now 134.59 they just lost all my business i have 5 vehicle 00 for service on top of oil used to be 79.00 now 134.59 they just lost all my business i have 5 vehicle More
by goug1010
Employees Worked With
Helpful June 14, 2023
They solved my issue and they are working to improve things. Hi, I was there earlier in the year to buy a new vehicle and was left disappointed. Now I have a new vehicle they don't seem to want to ta things. Hi, I was there earlier in the year to buy a new vehicle and was left disappointed. Now I have a new vehicle they don't seem to want to talk to you if you didnt buy your vehicle from them. I left a message and 3 Business days later and a second voice mail on the 2nd business day 3rd day still now call back. I talked to their internet chat person and they wanted all the info again. I went in on another day in person and waited for over 5 minutes then was asked to wait for 5 minutes until they finished something up on the computer. Over all Zero service or want to deal with customers. You want me to rate people how can I when they dont want to talk to you. More
by tranquilitybase
October 07, 2022
Trevor and Chris communicated well and provided friendly efficient service. Look forward to more of the same.Trevor put admirable effort into finding the best tires for my vehicle. Chris showed patience and efficient service. Look forward to more of the same.Trevor put admirable effort into finding the best tires for my vehicle. Chris showed patience and pleasant cooperation when I needed to reschedule service. Sincere thanks to both employees :) More
by deemaybe
March 18, 2022
Julio 'Julz' Garcia TOTALLY CRUSHED IT! OUT OF ALL THE DEALERS, THEY ARE THE CREAM OF THE CROP. I bought a volt and needed paperwork on its service history. Within 10 hours I had 9 pa OUT OF ALL THE DEALERS, THEY ARE THE CREAM OF THE CROP. I bought a volt and needed paperwork on its service history. Within 10 hours I had 9 pages of documents. Now when I need my VOLT Serviced, Guess who my go to will be? I will be calling Julio for a quote! GRACIAS! AMAZING 5 STAR!!!!!!!!!!!!! More
by pyridium
January 13, 2022
My 2003 GMC 1500 4x4 low mileage , There was a grinding sound coming from the rear & I recently had some work done on the fuel tank at this dealership, I thought they should re-check that area. The mechan sound coming from the rear & I recently had some work done on the fuel tank at this dealership, I thought they should re-check that area. The mechanic was working on finding the problem for 3 1/2 hours, 2 times I went for a drive with him in order to try to recognize where the sound was coming from as the sound would come & go. The emergency brake we recognized didn’t work all this time & brakes were weak, After 3 1/2 hrs he couldn’t find the problem and the mechanic asked that I rebook another time as he had other jobs that needed his attention. In his recommendations he suggested they would check emergency brake problem on my next visit. I paid the bill $450 dollars & drove off now knowing there was a brake problem because the mechanic told me so. I ended up at island automotive a shop near by, They quickly went for a drive & concluded the rear brakes were not working & had the rear wheels off & discovered driver side emergency brake shoe was destroyed & that’s what was causing the grinding & rear brake failure. All of this was concluded within 15 / 20 minutes ! Oceanside GM never removed the rear wheels in 3 1/2 hrs in order to effectively go though the process that I paid dearly for them to do. When I returned to Oceanside today with another problem with the truck I mentioned my last experience to the service advisor, she said I could bring it up with the service manager but he was not in. All of this taken in to consideration ) I will Not purchase my new truck at Oceanside GM nor would I return to the dealership. I would be very surprised if any level of follow up resulted in the time & money I lost from this experience with them. More
by Scott
Employees Worked With
August 05, 2021
I must comment on my service experience at Harris Oceanside Chevrolet Buick GMC, I recently took my beloved classic 1979 GMC truck in to get a pinion seal issue repaired, first I must say the appoint Oceanside Chevrolet Buick GMC, I recently took my beloved classic 1979 GMC truck in to get a pinion seal issue repaired, first I must say the appointment process was flawless, Sheila Hopkins my advisor listened and understood my concerns and made sure they had the required parts at the ready for the repair. She also immediately said this is a classic and had the perfect Tech, Brian Daradics to work on it, who did a fabulous job, he didn't even use all the parts that they had at the ready as they were not required. I understand Andy Lankester also saw the truck in the shop and spoke with Brian about the repair. After hours pick up with Janet was smooth, with everything ready. I want to thank all who were involved to make this a very positive experience. More
by bartlicks
June 24, 2021
Thanks to Sheila for taking great care of me and my truck !. She took the time to explain all necessary repairs and kept in touch with me regarding extended warranty coverage. Always polite and helpful. !. She took the time to explain all necessary repairs and kept in touch with me regarding extended warranty coverage. Always polite and helpful. More
by Stephanie M
Employees Worked With
April 08, 2021
Recently had to take my 2018 Equinox in for service for what turned out to be a faulty alternator and serpentine belt. Although I didn't have an appointment initially, Todd Taylor in service was kind enoug what turned out to be a faulty alternator and serpentine belt. Although I didn't have an appointment initially, Todd Taylor in service was kind enough to squeeze me in so that the problem could properly be diagnosed and the parts ordered. He was very professional, and most helpful in getting my repairs looked after as expeditiously as possible, as well as in getting me the best price possible for the repairs, and providing me with a loaner vehicle. I can't rate his interaction with me highly enough! More
by kgb301
Employees Worked With
Todd Taylor
February 03, 2021
Hi, I was very happy with the service I was given by the Hi, I was very happy with the service I was given by the service employees. Mitch helped me out by squeezing me to have a tire changed. Very appreci Hi, I was very happy with the service I was given by the service employees. Mitch helped me out by squeezing me to have a tire changed. Very appreciative and thanks to the service department. Yours truly, Tom More
by Tbwenger
Employees Worked With
Mitch Lock
November 18, 2020
Was working with Teri Wilson the parts Manager. She helped me out getting my part from Oklahoma City OK to the shop to get car fixed. Everything went smooth and fast and the part is on the way. Teri helped me out getting my part from Oklahoma City OK to the shop to get car fixed. Everything went smooth and fast and the part is on the way. Teri Thanks for all your help Warren More
by texas1510
Employees Worked With
Teri Wilson
