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Everyone was prompt, knowledgeable & friendly. - Fluffy
Our sales rep was well informed, helpful and answered all questions promptly and efficiently and with no pressure or sales pitches. She listened instead of talked and that was refreshing. The price we paid for the vehicle we bought was a good price and the extras that came with it were wonderful. To get all this with a used car.. who could ask for more. I would return there anytime and would recommend Courtenay Mazda to anyone asking me where to buy a car.
Went in for a check engine light - Dev
I am not from the lower mainland so I had never taken my car to any other Mazda dealership for out of warranty servicing and repair. I was a bit paranoid because I was worried I was going to get the old "uh-oh, all of this stuff is wrong with your car" and a hefty bill. This was not the case at all. They found the source of the problem in half an hour and charged me accordingly (less than 1 hour labor). They didn't initiate any repairs without asking me first, and made sure I knew what exactly was being done. I was late to my appointment (I got lost several times thanks to my outdated GPS) and they still took me in right away. I even had the nerve to ask them to do an oil change since they were going to be working on my car anyways, and they were fully booked. They repaired the vehicle, and did the oil change, even though I was late (and they washed my car!!!). The service and sales staff were both very friendly. Would highly recommend.
Mazda saves the day - NewSoul1
After having an extremely negative experience at a DIFFERENT car dealership, Adams, at Harris Mazda was able to help me get into the car I loved and make the rest of my first car buying experience a positive thing. If not for Adams I would not have purchased a car.
Excellent service. - skydavidson91
After buying a new Mazda from Murray Mazda Chilliwack I know two things, #1 My new car was exactly what I was looking for & #2 Jeremy Arksey could sell a toupe to a dog. In all seriousness not only was he energetic and knowledgable he also seemed to genuinely care about finding the perfect car for me and my price range. This wasn't the first time I've bought a car and in the past I often find sales people hard to trust and the whole process extremely gruelling but I felt like Jeremy cared just as much as I did about getting the right deal for me. Thanks Jeremy & everyone at Murray Mazda. I am one happy driver.
Fabulous service Department - Snazaruk
Having owned 3 Mazda's from VIP for the past 8 years the service I receive from Dave Frank and Gary always amazes me
.. They treat me like family by their show of sincere friendliness every time I come in, they have built my trust on their honesty and detailed communication on any service or repairs needed on my vehicles.
I recommend to all my friends and co-workers to go see these guys if you need service on your vehicle, even if it's not a Mazda!!
I would give this service department a 10/10 on a scale.
Thanks everyone at VIP
You have a customer for life
#318 3192 Gladwin rd
5 stars service - Odegonzales
Very friendly ,accomodating , and easy to deal with staffs .i got my 2016 mazda 3 sports from them and loving it . Daniel Lin answers all my questions all the time . Highly reccomended dealership . I also got a nice deal with Aaron . Better look for them when you visit 😊
Test Driving Mazda CX-5 - Barn
Very impressed with salesman Dong , helped out with no pressure , very professional , knowledgeable with the Mazda products . I test drove the Mazda CX - 5 and was impressed with the cars performance
I wouldn't hesitate to recommend family & friends to shop at Mazda Port Moody and ask for Dong .
GREAT, GREAT, GREAT !!! - Mazda3owner
GREAT Staff, GREAT Service GREAT Experience. Any time I am at the West Coast Mazda Dealer in Pitt Meadows they make you feel like one of the family.
Great Team Effort every time.
Beautiful car - Paul
Agent David Lee was very professional and clear in his help and advice, I would highly recommend over all service on my purchase on my brand new cx 3
Stress-free and easy buying experience with Carlos - rhung1
We bought a Mazda 3 GS from Carlos Yan and he was very friendly and helpful throughout the entire process. We couldn't decide between the hatchback and sedan versions, and Carlos weighed the pros and cons for us honestly and helped us decide what was best for our needs. I would happily recommend him and Signature Mazda.
They have been in business for all these years for a reason! - Satisfied customer
I have bought three vehicles from this dealership. Mazda is a great vehicle and the folks in the service department have always treated me fairly. I would recommend them to a family member....never mind a friend.
Don't believe everything you read - Isla
Just bought a 2016 Mazda CX5 GS from this dealer. They were great to deal with and fair with the negotiations. From Sales to Finance to Service, they were spot on. Even stayed late to prep my new vehicle for early am pick up. For that, I brought them donuts.
So Far, So Good! - NoelG
Dealt with Shane, the used vehicle manager, for my daughter's first vehicle purchase, a Mazda3 Sport GS. We arrived cold, and Shane took us into his office, took down notes on exactly what she wanted, then sent us on a test drive. After the test drive, he gave us a number, including payments, and encouraged us to shop around. The price was about $1500 below the build and price quote online. We did shop around, and we got the runaround at Midway Mazda, actually got nowhere fast (salesman/manager routine). Went to CarCostCanada and got an invoice price, added a modest profit, deducted advertised incentives and the quoted trade in, and presented that to Shane. Within a few minutes, he had found a way to basically accept our offer, which was below his original quote as well. No pressure, confident sales practices, and we felt we got a fair deal. I would recommend Shane to anyone looking for a vehicle; he's tops. We pick up the car this week, but so far, so good!
Smooth Transition from Old 2011 CX-9 to new 2016 CX-9 - crwdjha
This is to express our gratitude and job well done to our salesman Edward Blazejewski at Midway in regards to the leasing of our new 2016 Mazda CX-9 Signature edition. Jeremy the Sales manager, and Rob the Finance Manager were extremely easy to deal with in getting our old 2011 CX-9 returned at the end of the lease and using the equity to put towards the down payment on our new CX-9.
Edward made sure we were the first ones to test drive the very first 2016 CX-9 in the Midway lot as we had met with him initially to discuss our interest in the new version. He was very knowledgable about the changes in this year's Kodo design and had us out on the road behind the wheel of a GT version with the plastic protective sheeting barely off. His confidence in Mazda reaching a new level matching the coveted BMW, Merecedes brand was well founded as the new 2016 is a step up in every category from the previous CX-9.
Needless to say we are now happily driving around our white signature edition after an enjoyable process with Edward and the rest of the Midway team, including some awesome photos of our new vehicle with us in it courtesy of Edwards phone imaging talents.
We've been dealing with Midway since 2002 and can honestly say they make it easy, fun and zero pressure.
What a bunch of arrogant idiot! - Paul Z
They at first pushed to charge my credit card for a refundable deposit without proper authorization. Later called me saying they wouldn't business with me because they were told I was comparing prices in Metrotown Mazda. What?! Since when price comparing is prohibited?! If such is their policy, why wasn't it mentioned in the first place?! Who do they think they are?! What a bunch of arrogant idiots. Don't go there. Period.
Dealer does good work but upsells continually. I had two... - Tubalcain
Dealer does good work but upsells continually. I had two vehicles serviced by Pacific Mazda and found that each needed similar work in the same year even though one was 10 years older than the other vehicle. I reached the end of the line when the dealer recommended that I replace the clutch even though I had replaced it 80,000 Km earlier and had no slippage or other problems with it. I believe that you will spend a lot more maintaining your vehicle at Pacific Mazda than you need to spend because they continually come up with additional things to fix. I have owned Fords, Hondas, Volkswagens and Jeeps and have never experienced this type of upselling.
In British Columbia
Sales & Leasing Consultant
Asst. Sales Manager
Special Finance Manager & Credit Specialist