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Everybody was professional, helpful and friendly. - Lynn swift
Everyone was patient with us as it took some time for us to decide to buy a new vehicle and the Mazda. We LOVE our new cx-9! It's perfect for our active lifestyle and family of 5. Mike knew lots about the cx-9 and made sure we knew all the benefits.
New CX5 - ghanagirl
I appreciate the kind, professional and thorough service I've received. Marc was extremely knowledgeable and continues to be a great help answering all my questions with all the patience in the world. Thank you so much!
Great experience - Dkcarbuy
This is our second purchase from Harris Mazda and it won't be the last. Adams and Robert and the whole team there were great to deal with the whole process was quick and easy thank you
Don't believe everything you read - Isla
Just bought a 2016 Mazda CX5 GS from this dealer. They were great to deal with and fair with the negotiations. From Sales to Finance to Service, they were spot on. Even stayed late to prep my new vehicle for early am pick up. For that, I brought them donuts.
First time car buyers- fantastic experience! - Ulquiorra De Silva
Our dealer, Christine Lee made our car hunting experience so much easier and satisfying because she made sure we had everything we needed and wanted in our first car. She understood our concerns and recommended all the details to rest assure my parents that they were getting the best for us. Knowing almost nothing about cars, her knowledge and willingness to educate us on the parts/functions/capabilities of each vehicle we considered helped our decision making process much more smoothly. We sincerely recommend Christine Lee to anyone looking into buying a car with Metrotown Mazda.
Fabulous service Department - Snazaruk
Having owned 3 Mazda's from VIP for the past 8 years the service I receive from Dave Frank and Gary always amazes me
.. They treat me like family by their show of sincere friendliness every time I come in, they have built my trust on their honesty and detailed communication on any service or repairs needed on my vehicles.
I recommend to all my friends and co-workers to go see these guys if you need service on your vehicle, even if it's not a Mazda!!
I would give this service department a 10/10 on a scale.
Thanks everyone at VIP
You have a customer for life
#318 3192 Gladwin rd
Test Driving Mazda CX-5 - Barn
Very impressed with salesman Dong , helped out with no pressure , very professional , knowledgeable with the Mazda products . I test drove the Mazda CX - 5 and was impressed with the cars performance
I wouldn't hesitate to recommend family & friends to shop at Mazda Port Moody and ask for Dong .
Without exception, outstanding service! - Garnet Smith
West Coast Mazda provides exceptional customer service and support. Whether it's the Service Department, the knowledgeable Sales Consultants or the experienced Vehivle Technicians, the end result is always to the highest standards.
As a long time owner of Mazda's purchased from West Coast, I have always been completely satisfied with the efforts and service provided me. The service department is and continues to be second to none.
I highly recommend anyone considering their next vehicle purchase to stop by West Coast Mazda for a visit.
Garnet & Andrea
Excellent service - leather seats
Very impressed with salesman Matthew Cha, helped out with no pressure, very professional, knowledgeable with the Mazda products. After our purchase he patiently spent time showing us of the features that were new to us, and how everything worked. We highly recommend him to our friends.
Beautiful car - Paul
Agent David Lee was very professional and clear in his help and advice, I would highly recommend over all service on my purchase on my brand new cx 3
Best dealer I've visited - Megand
I recently had TERRIBLE luck finding a car, I knew what I wanted yet every dealership was trying to oversell it to me (because I'm young) and would not negotiate price with me. The other dealerships were pushy and trying to sell me something expensive off there lot and tried to change the car I was in there to buy for something completely different. I decided to visit the Langley dealership and it was the best decision I made. Everyone was so friendly, I told them what I wanted, and they provided me with great fast service. I was test driving a 2016 Mazda 3 about 15 minutes after walking in the building. I was sold. They had a wonder financial team that helped me out, they were honest and blunt and displayed everything to me without question and tried to get me the best deal they could. 3 days later I drove my brand new 2016 Mazda 3 off the lot and I can't express how happy I am with the car, with the service from this dealership. I highly recommended heading in there and asking to see Shane, he wasn't pushy, didn't try to up sell me or push me towards something I didn't want.
AWFUL - ellamay
I have gone to the previous wolfe mazda (same location) for about 10 yrs. and always had great service. I have bought 3 new mazdas... and after 2 awful and one 1 poor visit .... Todays visit was the worst....I waited 45 min while they found me the rental car which I had requested when I booked the service days before. The girl who helped me was nice enough but was sick and wiped her nose a ton of times and then handed me stuff without washing her hands.... all which I could of overlooked but twice now I was seriously under-estimated as to my total..... not impressed.... long time Mazda buyer/service attender has lost my business permanently!! I told the folks at the front desk I was not happy about the service and that I was going somewhere and was basically said oh that's ok.....
Smooth Transition from Old 2011 CX-9 to new 2016 CX-9 - crwdjha
This is to express our gratitude and job well done to our salesman Edward Blazejewski at Midway in regards to the leasing of our new 2016 Mazda CX-9 Signature edition. Jeremy the Sales manager, and Rob the Finance Manager were extremely easy to deal with in getting our old 2011 CX-9 returned at the end of the lease and using the equity to put towards the down payment on our new CX-9.
Edward made sure we were the first ones to test drive the very first 2016 CX-9 in the Midway lot as we had met with him initially to discuss our interest in the new version. He was very knowledgable about the changes in this year's Kodo design and had us out on the road behind the wheel of a GT version with the plastic protective sheeting barely off. His confidence in Mazda reaching a new level matching the coveted BMW, Merecedes brand was well founded as the new 2016 is a step up in every category from the previous CX-9.
Needless to say we are now happily driving around our white signature edition after an enjoyable process with Edward and the rest of the Midway team, including some awesome photos of our new vehicle with us in it courtesy of Edwards phone imaging talents.
We've been dealing with Midway since 2002 and can honestly say they make it easy, fun and zero pressure.
They do not put pride in there work - Tinksmom
Terrible work. Scratched my car and refused to admit it!!!
They don't wash your car and give amazing customer service while they are working in it as I used to get back at mazda in Ajax ontario.
Never ever will I ever go there again. I already talked 2 people out of buying from them.
DON'T SHOP HERE!!! Women buyers beware! - House1715
I want to give them ZERO stars!! Just the most horrific experience of our lives!!!! I usually don't write bad reviews, but I feel like people should be warned about walk into this harrowing, bullying invironment. My mom and I were completely bullied and pushed, and when I was finally done with it and said this deal is off (we were about to sign papers and decided to test drive the Hyundai Sante fe one last time just to be sure), our pig-headed, arrogant and male chauvinist sales guy, Arthur, actually started yelling at us, threatening us, and was completely hostile. My mom was frozen in shock at the whole ordeal. I got my mom up to leave and he CHASED after us!!!
I have never be so upset at anight experience in a professional setting in my life. I was shaking when we left! Please, please do not go here! This dealership prays on people. I'm just disgusted!
Old school negotiating - Avoid any Steve Marshall dealership - Car Guru
Gave Coastline Mazda a try as the local dealership, but they were over $4000 what I could get down island. I told the salesman I didn't want to waste his or my time and asked for their best price and showed the prices of the same vehicle in Courtenay and Nanaimo. The salesman and manager proceeded to do exactly what I asked them not to do - delaying tactics, bad guy/good guy approach, "I need to check with my manager" charade, using the 4 square sheet, etc. After all this, they had the gall to offer me $200 off their original price. I have had similar experiences at other Steve Marshall dealerships in Campbell River - Nissan, Mazda, Ford, and Honda. It's unfortunate as I would have preferred to buy locally. I felt badly for the salesman and place direct responsibility on the dealer principal and manager for creating this exploitative and unethical work culture.
Dealer does good work but upsells continually. I had two... - Tubalcain
Dealer does good work but upsells continually. I had two vehicles serviced by Pacific Mazda and found that each needed similar work in the same year even though one was 10 years older than the other vehicle. I reached the end of the line when the dealer recommended that I replace the clutch even though I had replaced it 80,000 Km earlier and had no slippage or other problems with it. I believe that you will spend a lot more maintaining your vehicle at Pacific Mazda than you need to spend because they continually come up with additional things to fix. I have owned Fords, Hondas, Volkswagens and Jeeps and have never experienced this type of upselling.
In British Columbia
Sales & Leasing Consultant
Special Finance Manager & Credit Specialist
Asst. Sales Manager