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ToyotaTown - Service Centre

London, ON

4.9
2,780 Reviews

2,780 Reviews of ToyotaTown - Service Centre

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April 26, 2024

Todd was AMAZING! So kind, helpful, and efficient. I have owned cars for many years, and my experience with Todd has been the best by far. I feel confident and comfort More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Jason is exceptional to work with and explains exactly what needs to be done to fulfill your car's needs. More

by Cataniachiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Enna has been my service advisor the last few maintenance appointments. She is clear and concise and follows up on queries. She is a pleasure to work with. More

by Mlbgratitude
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enna Pinacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Jason is great to deal with and always makes my visit to Toyota a pleasant experience. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Servicing is satisfactory and explaining the work needed or done is very clear and understanding. More

by vrajapurohitam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Rizkalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Jason worked on my Rav4 Hybrid. I was very pleased with his communication throughout the process. Like all personnel at ToyotaTown London, I felt heard and valued by him. More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

We are very pleased with Toyota Town customer service, specifically the professionalism, knowledge and courteous assistance with Todd Servant and his 32+ years with Toyota Town also speaks for itself as a More

by busy bees
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

i VALUED CUSTOMER AT THIS DELEARSHIP FOR MANY YEARS. tHEIR SERVICE IS AMAZING THROUGH THE YEARS AND MOST IMPORTANTLY VERY ACCOMMODATING TO CUSTOMERS AND THIS IS THEIR WINNING PERFORMANCE COMPARED TO NOR More

by fe_bagcat07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

The service here is great and fast. On this visit, Dennis was really friendly and I enjoyed his conversation. More

by Mandkmcauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Had a couple questions about seat heaters that don't reset after the vehicle is shut off and restarted,those are very old school switches, the questions went unanswered. I never thought toyota would res More

by Picwictea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
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