Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
21 yrs, 2 mos
Industry Experience
25 yrs, 11 mos
Languages Spoken
English
Maltese
371 Reviews
Write a Review371 Reviews of Jason DeFelice
April 19, 2024
Jason worked on my Rav4 Hybrid. I was very pleased with his communication throughout the process. Like all personnel at ToyotaTown London, I felt heard and valued by him. I was very pleased with his communication throughout the process. Like all personnel at ToyotaTown London, I felt heard and valued by him. More
April 17, 2024
Have had the pleasure of working with Sylvia for close to twenty years. She always delivers an exceptional customer experience. During my recent business transaction I was introduced to Michael, who was ve twenty years. She always delivers an exceptional customer experience. During my recent business transaction I was introduced to Michael, who was very knowledgeable and excellent to deal with. The after sales service is second to none. More
Other Employees Tagged: Sylvia Donovan, Andre de Coning, Michael Donovan
April 13, 2024
Garage experiences can be quite overwhelming. Jason and the staff at Toyota Town make the experience like going home to Mom and Dad's. Everyone is very friendly and they take amazing care of my R Jason and the staff at Toyota Town make the experience like going home to Mom and Dad's. Everyone is very friendly and they take amazing care of my Rav4. They stay on top of everything, are fairly priced, and I leave with the feeling I'm driving a brand new vehicle every time I drive away. I purchased my vehicle through Sylvia Donovan at the same location, and she went above and beyond to get me exactly what I was looking for, and promptly. I love Toyota Town and will be buying and servicing all of my future vehicles there. More
Other Employees Tagged: John Rossini, Sylvia Donovan , The Shuttle Service Gentlemen 😊 ⭐️⭐️⭐️⭐️⭐️
April 06, 2024
Jason is knowledgeable, always responds in a timely manner when asked to setup an appointment. Confirms with customer any additional work that needs to be done. Trustworthy and only recommends work tha manner when asked to setup an appointment. Confirms with customer any additional work that needs to be done. Trustworthy and only recommends work that is required. If future work like brakepads or routers is required then he lets you know the millimetre thickness and exactly when it should be done. No wasting of money replacing parts that still have life left in them! More