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ToyotaTown
London, ON
6,749 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,749 reviews
January 28, 2016
Friendly fast service Always quick and courteous work with open and honest well-informed opinions. Nice waiting area with good food, complimentary coffee and wireless inter Always quick and courteous work with open and honest well-informed opinions. Nice waiting area with good food, complimentary coffee and wireless internet. Just a nice dealership experience overall and a very strong service advisor in Firis Sharif. More
by RacerX
Employees Worked With
Frank Circelli, Firis Sharif
Helpful January 28, 2016
2016 Tacoma Gwen was a wealth of information and honest. They understand customer service and I went back to ONLY them because of my dealings with them in summer Gwen was a wealth of information and honest. They understand customer service and I went back to ONLY them because of my dealings with them in summer of 2015. I was personally thanked by the manager when I picked up the truck. Thanks Gwen. More
by Andre
Employees Worked With
January 27, 2016
Great Service I recently purchased a used vehicle from ToyotaTown. My experience was extremely positive particularly when I compare it to previous car purchases f I recently purchased a used vehicle from ToyotaTown. My experience was extremely positive particularly when I compare it to previous car purchases from other dealerships. Everything was handled in a friendly and efficient manner from my initial email contact with Gwen to the final delivery of the vehicle. More
by Happy Customer
Employees Worked With
January 27, 2016
ToyotaTown service review Great service, professional, quality work always. Thanks guys and gals @Toyota Town. Great service , professionnel, travail de qualité touj Great service, professional, quality work always. Thanks guys and gals @Toyota Town. Great service , professionnel, travail de qualité toujours. Merci les gars et les filles de la ville . D. More
by The Echo
January 27, 2016
Great dealership Mike and Jessica were super friendly and honest. They went above and beyond, but still let me know some concerns and asked if they could go ahead with Mike and Jessica were super friendly and honest. They went above and beyond, but still let me know some concerns and asked if they could go ahead with fixing it. As for pricing, it is cheaper than the dealership where I bought my car (by $20.00). I felt comfortable and trust them. I will definitely bring my car back to Toyota Town! Thanks guys! More
by cassberk
Employees Worked With
Mike Minarsky, Jessica Perfect
January 27, 2016
Great service I have stayed with Toyotatown through 5 Matrix and a Corolla. Reason is simple I am treated like a valued customer and the product is great. Ken Yates I have stayed with Toyotatown through 5 Matrix and a Corolla. Reason is simple I am treated like a valued customer and the product is great. Ken Yates is my sales guy and I will continue to see him. Very pleased with this dealership. 5 Stars!!! More
by anglefan123
Employees Worked With
January 26, 2016
Excellent Service I recently purchased a 2011 Toyota Venza and have it serviced at Toyota Town. I have found the staff at Toyota Town exceptional to deal with and of pa I recently purchased a 2011 Toyota Venza and have it serviced at Toyota Town. I have found the staff at Toyota Town exceptional to deal with and of particular note service advisor Robert Dako. Every time I come in my inquiries and service are handled promptly. His product knowledge and customer service skills keep me coming back even though I reside on the other side of London closer to a competing dealership. Further a friend has also recently made a purchase from Toyota Town. Rob is a great ambassador for Toyota Town. More
by Martin
Employees Worked With
Robert Dako
January 26, 2016
Wonderful! I have been going to Toyotatown for over 10 yrs. and Ken Yates has been so helpful to me and also my family! I also get my lubes there and I am quite I have been going to Toyotatown for over 10 yrs. and Ken Yates has been so helpful to me and also my family! I also get my lubes there and I am quite satisfied with the way I am treated almost like family by Ken! It's a good feeling knowing that they are looking out for you!! More
by Deedeered
January 26, 2016
Great Sales & Service for over 15 Years I have bought a range of Toyota cares and SUV s (we are a two Toyota car family) for over 15 years. We have had great sales support in purchasing new I have bought a range of Toyota cares and SUV s (we are a two Toyota car family) for over 15 years. We have had great sales support in purchasing new and one used vehicle over the years. The Service Centre has also provided great service throughout the years. All of our vehicles have been serviced by ToyotaTown since we moved to London. More
by Bhorr
Employees Worked With
January 26, 2016
Very friendly My service advisor, Mr Peter Engelmanas was extremely helpful and helped me make a better decision regarding the repairs on my vehicle. The repairs w My service advisor, Mr Peter Engelmanas was extremely helpful and helped me make a better decision regarding the repairs on my vehicle. The repairs were done on time. More
by jf-f1
Employees Worked With
Peter Engelmanas
