Toyota On the Park

Didn't recommend maintenance menu Was shocked to learn needed full brake replacement and 2 new tires when I brought car in for oil change. Was not recommended maintenance menu between Was shocked to learn needed full brake replacement and 2 new tires when I brought car in for oil change. Was not recommended maintenance menu between oil changes since I first leased car. Thought brakes and tires had been checked at the previous oil change/maintenance visits but apparently they had never been looked at. Hence, my shock at all the work needed today and the cost. More

WOW!GREAT!EXCELLENT! I have been a Toyota customer for many years and I have always pleased with the service of my second MATRIX. There have been no surprises with the cos I have been a Toyota customer for many years and I have always pleased with the service of my second MATRIX. There have been no surprises with the cost . Hon has always called me and told me that something else on the car needs to be adjusted or replaced. I appreciate that information and giving the service department permission to go ahead with the "FIX" Thanks Hon! More

An unpleasant surprise made palitable by a great consultant I found Anastasia Hamblin to be an excellent all round Service Consultant. I was very grumpy when told that the per-estimate service cost included 4 n I found Anastasia Hamblin to be an excellent all round Service Consultant. I was very grumpy when told that the per-estimate service cost included 4 new tires, because I had been in the dealership a few months ago for an oil change and no one mentioned that I would need new tires shortly. Had I known, that would have tipped the scales to buy a new Camry. Ms. Hamblin was polite professional and calmed me down with her wonderful tact and personality. She also applied for my Michelin tire rebate online for me. She is an asset to the company and because of her I will still come back to this dealership, even tho I feel the company should have a policy that forces oil change staff to advise the customer if they note that the tire treads are wearing thin. But I guess this fault also penalized the Co. since I have now postponed buying a new car. More

Will be a repeat customer! Upon our arrival at the dealership, Ted was assigned to look after us. Ted was courteous and professional. He took his time to understand what we were Upon our arrival at the dealership, Ted was assigned to look after us. Ted was courteous and professional. He took his time to understand what we were looking for and our budget. The test drive was pleasant, and closing the deal was smooth and quick; We didn't need to waste time on price haggling. Ted was extremely helpful. We will be a returned customer if we buy another Toyota again. C.Kwan More

courteous and very knowledgeable with his job. He is very friendly and courteous. Knows the nature of his job well. That was my first visit with that dealership and right away I closed the deal. He is very friendly and courteous. Knows the nature of his job well. That was my first visit with that dealership and right away I closed the deal. More

Review Anastasia did a great job for me today, except for one small detail -- she indicated that I could apply for my Michelin tire rebate online, but when I Anastasia did a great job for me today, except for one small detail -- she indicated that I could apply for my Michelin tire rebate online, but when I tried to do this I discovered that they wanted me to download my recipe as proof of payment for my four tires. I had no such receipt -- only a paper printout of my invoice. Where was I supposed to get an electronic recipe? More

Great help We would like to thank Justin and the Toyota team. They were great when we bought our first 2015 4Runner and were also very supportive when we needed We would like to thank Justin and the Toyota team. They were great when we bought our first 2015 4Runner and were also very supportive when we needed to replace it due to theft. Stressful time but Justin did his best to get us the same vehicle and also at a fair price. Also - kudo's to Alice who made sure we received the newest Toyota cash incentive - it had just changed and she made sure we received the best possible deal. Overall - there is a reason that we have purchased our last 4 vehicles at Toyota On-The-Park - great service from good people. More

Very helpful and extremely informative. He was very helpful during a very busy Toyota clear out event. Took time and and explain the different add on features about the Toyota Camry SE model He was very helpful during a very busy Toyota clear out event. Took time and and explain the different add on features about the Toyota Camry SE model but never pressured or intimidated me into buying the things I don't want. Also he helped cleaned and shine my old licence plate when I brought it in. More

Great place, great people Got recommended to Alif from someone and he was great very friendly and honest. He help us find a car the suited our needs, and helped us get the pric Got recommended to Alif from someone and he was great very friendly and honest. He help us find a car the suited our needs, and helped us get the price we wanted. More

Great Service as always Toyota on the Park is where I always take my vehicle. They are professional, fast, and reliable. The dealership itself offers a workspace, a cafeter Toyota on the Park is where I always take my vehicle. They are professional, fast, and reliable. The dealership itself offers a workspace, a cafeteria, and shuttles, so that people have a place to work while waiting for their car to be completed. More