Northstar Ford Calgary

Service and the redo Fiona was fantastic and to the point. She seemed like she actually wanted to help me out. However, I left the dealership only to have the engine ligh Fiona was fantastic and to the point. She seemed like she actually wanted to help me out. However, I left the dealership only to have the engine light come on again. But she told me to just come back to her and she will take care of it. Such a relief. Was frustrating that I had to return after just getting it serviced. But Fiona was fantastic! I would totally do business with her again. More

Fantastic Service as usual Every time I bring my truck in for service I am met by helpful people who clearly take pride in their work. With previous vehicles at different dealer Every time I bring my truck in for service I am met by helpful people who clearly take pride in their work. With previous vehicles at different dealerships and garages, taking my vehicle in for service gave me more anxiety than heading to the dentist because I never knew what I was going to be told and how much the trip was really going to cost. As I near the end of my FMPP Fiona Rea has been a huge help in making sure I receive great service and that I am getting what I paid for with this protection plan. It's that sort of service and that level of trust that guarantees I will continue to bring my truck back to Northstar Ford for service long after the FMPP is done. Thanks for everything! More

Service Great experience always when getting servicing done. Thanks to Fiona and team for always looking out for me and my best interest. They always seem to Great experience always when getting servicing done. Thanks to Fiona and team for always looking out for me and my best interest. They always seem to have a solution and are willing to help always. Thank you More

Service Experience Always excellent customer service from Fiona and Lynn. My only complaint from this visit was the 2 hour wait for an oil change and tire rotation. Always excellent customer service from Fiona and Lynn. My only complaint from this visit was the 2 hour wait for an oil change and tire rotation. More

Tough but fair. First time buying a car and they made it the best experience they can for what it is. Dealt with some negotiating and felt like I was low-balled on my First time buying a car and they made it the best experience they can for what it is. Dealt with some negotiating and felt like I was low-balled on my trade in but that is their job so no complaints. Overall was satisfied with the buying process and Brian who was very helpful in getting the deal done. When dealing with financing they did not listen to my option that I did not want to finance and wanted to just pay in full. When I went in to meet Francis Nair to complete this they had only put $1000.00 down on the car (not like what I advised them my plan was - at least $10,000 - $15,000 down). As it is an open ended finance however I will simply go in and pay the full car off next week so it is not a big deal. Just did not like that they were trying to get more from the financing than originally planned. More

A great experience Discovered transmission fluid leak. Booked in for 7:00 next morning and all done by lunchtime. Leak fixed under warranty with no issues and got a grea Discovered transmission fluid leak. Booked in for 7:00 next morning and all done by lunchtime. Leak fixed under warranty with no issues and got a great value oil change. Good updates from Mitch. More

Had a great experience! Appreciated getting my car on time and the service given. As I'm coming to the end of my extended service I would appreciate some more information o Appreciated getting my car on time and the service given. As I'm coming to the end of my extended service I would appreciate some more information on what I can expect to be looked after for my next couple of services before 100,000 kms More

Best experience in Calgary by far After dealing with multiple dealerships and auto body shops with rude, unhelpful staff this dealership stands tall above them all, simply amazing expe After dealing with multiple dealerships and auto body shops with rude, unhelpful staff this dealership stands tall above them all, simply amazing experience. From the moment I arrived I was greeted and treated with such kindness and respect I was instantly impressed after being treated so badly at other places. My vehicle was detailed, windshield replaced(with wipers), complete fluid replacement in a time frame I never would have expected at a dealership of any company. I will be coming here from now on. More

Great experience Friendly, efficient and professional service reception. Prices and options clearly marked and visible. I was very pleased with the quality of work, th Friendly, efficient and professional service reception. Prices and options clearly marked and visible. I was very pleased with the quality of work, the fact that they really do check the whole vehicle out and fix things that need to be fixed. I did not get the feeling that things were changed/fixed that did not need to be done. The detailing package that I also chose to have applied was pretty good. Feels like driving a new vehicle again. More

Maintenance check and oil change The check in was efficient and the service agent Lynn was friendly and knowledgeable. At pick up Brittany was friendly and efficient. The check in was efficient and the service agent Lynn was friendly and knowledgeable. At pick up Brittany was friendly and efficient. She was the the agent who had also booked my appointment and she remembered me. The service agents try very hard to treat you as an individual which I really appreciate More