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Northstar Ford Calgary
Calgary, AB
2,677 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,677 reviews
May 06, 2016
Amazing The service was fast, Brittany communicated with me effectively and quickly and fixed my problem. I had a great experience and will absolutely be goi The service was fast, Brittany communicated with me effectively and quickly and fixed my problem. I had a great experience and will absolutely be going back. More
by jordan_michie
Verified CustomerEmployees Worked With
Helpful May 06, 2016
Excellent execution of service agreement I bought my Mustang new from Marlborough Ford, but for a variety of reasons I have found North Star Ford the superior location for me to have my vehic I bought my Mustang new from Marlborough Ford, but for a variety of reasons I have found North Star Ford the superior location for me to have my vehicle serviced. But the primary overiding reason for going there is the people. Fiona has been my primary contact over the years and has provided me with great advice, been up front informing me of additional cost if required, kept me informed of progress, and minor repairs required. Rob has always been available and welcoming from my first visit. The overall experience is that they cared about my needs, my vehicles need, and the company they work for. During the situation with the fires in Fort MacMurray, North Star has been a focus for relief efforts. I sensed the geuine concern for their fellow employees caught up in this disaster. Commendable and to be honest, very touching to see the compassion. More
by PBROWN0
May 05, 2016
Tire Switch Out I brought my car in to switch out my winter tires for the summer ones. The service is always so efficient. I had a wait appointment and was in and out I brought my car in to switch out my winter tires for the summer ones. The service is always so efficient. I had a wait appointment and was in and out in one hour. Thanks again for all your great customer service. Krista More
by Krista
Employees Worked With
Scott Lepsenyi
May 05, 2016
F150 - Sync problem Mike & Scott went above and beyond to get my sync system functioning with my phone. We weren't certain it worked while in the service bay, but I am h Mike & Scott went above and beyond to get my sync system functioning with my phone. We weren't certain it worked while in the service bay, but I am happy to report once I was away from the various wifi hotspots interfering with the master reset, my phone did sync and I could once again use Bluetooth. More
by F150
May 05, 2016
Northstar Ford = THE Best in Canada! Northstar is the best and has the best customer service period. Especially at the worst time i was in, they went out of their way even when they were Northstar is the best and has the best customer service period. Especially at the worst time i was in, they went out of their way even when they were on their closing hours. Can't say enough good things about them, everytime iv'e been there its been the best service and the fastest! Can't say that about other dealers. Northstar is my first and only choice and the employees can turn your worst day into a better one, smiling faces, peace of mind and the best work! More
by RYN
Employees Worked With
Brittany leigh
May 05, 2016
Excellent Service You can always count on great customer service at Northstar Ford! Fiona always has a smile on her face and I really appreciate her taking the time to You can always count on great customer service at Northstar Ford! Fiona always has a smile on her face and I really appreciate her taking the time to explain (in layman's terms) why my vehicle may need certain service items. More
by HappyEscape
Employees Worked With
Fiona Rea
May 05, 2016
My first oil change on 2015 F150 4X4 I bought this truck last Fall and took it in for my first oil change/check-up (don't drive it a lot :)). Scott and Service Manager Rob were both very I bought this truck last Fall and took it in for my first oil change/check-up (don't drive it a lot :)). Scott and Service Manager Rob were both very helpful & friendly. Couldn't have gone any better. Hoping that all of my service calls are similar!! :) More
by Perry K.
Employees Worked With
Scott, and Rob.
May 05, 2016
Regular Service Went in for a regular service (oil/filter) and asked for alignment check. Service staff were extra vigilant and from noticing a noise on the test dri Went in for a regular service (oil/filter) and asked for alignment check. Service staff were extra vigilant and from noticing a noise on the test drive were able to repair (on warranty) a steering component. And fixed the alignment. Great performance. More
by IAN3
Employees Worked With
Scott Lepsenyi
May 05, 2016
service was quick and informative. service was quick and informative and the shuttle service was quick .the car was returned earlier than it was promised. paper work was very quick. service was quick and informative and the shuttle service was quick .the car was returned earlier than it was promised. paper work was very quick. More
by STEVEJOAN
Employees Worked With
Mitch Coppieter
May 05, 2016
Endless Service Very poor service, with no regard for customer requests. Also, I had my vehicle in for a detail. It was done very poorly. The service team seemed help Very poor service, with no regard for customer requests. Also, I had my vehicle in for a detail. It was done very poorly. The service team seemed helpful at first and said they would redo the detail at no cost. However, the vehicle is still very dirty. There are multiple spots that were never even touched. The team didn't even bother to clean the back of the vehicle. They ended up keeping my vehicle in the shop for nearly a week and made me cover half of a rental vehicle for their mistake. Worst experience I have had at a dealership. More
by K.G.
