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Northstar Ford Calgary
Calgary, AB
2,678 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,678 reviews
September 08, 2016
The Best Service Adisor My service advisor (Brittany) solved a couple of my old problems right away and I greatly appreciate that. Also, the mechanics did a much better job t My service advisor (Brittany) solved a couple of my old problems right away and I greatly appreciate that. Also, the mechanics did a much better job this time. More
by DOBBIN5
Verified CustomerEmployees Worked With
Helpful September 07, 2016
first oil change on new F-150 Reception was courteous and quick.Young lady(Brittany) addressed all my concerns. Service was completed in less time than had been estimated. A good e Reception was courteous and quick.Young lady(Brittany) addressed all my concerns. Service was completed in less time than had been estimated. A good experience overall. I think you need a bigger site, cars and trucks everywhere. Hard to find parking! More
by CAM_MAC
Employees Worked With
Other Employees :
One other fellow at the service entrance was friendly and helpful but didn't get his name
September 07, 2016
Employee Recognition - Scott Lepsenyi Exceptional Service After dropping off my truck for routine service I remember going home and telling my wife how the service rep I had dealt with in all likeliness would After dropping off my truck for routine service I remember going home and telling my wife how the service rep I had dealt with in all likeliness wouldn't be there the next time as I really felt he cared too much about me getting what I was entitled to with Fords pre-purchase service program. He went over all details making sure I got all that I was entitled to. He really cared. Scott Lepsenyi was the service rep I dealt with. On this last visit, thinking I was going to get charged big time for transmission issues, Scott was there to reassure me that he was confident that all issues would be covered by warrantee and they were. It was a nice change believing there was support on the customer side and not feeling one was going to be hit hard because the warrantee void for one reason or another. Even if I did have to pay, Scott really made me feel he was looking after me - That's Service in my book. More
by Happy Camper
Employees Worked With
Scott Lepsenyi
September 07, 2016
Best Service team ever! Fiona was amazing and made me feel very knowledgable about what was being done to my car. I felt 100% trusting to leave my car with her and the servic Fiona was amazing and made me feel very knowledgable about what was being done to my car. I felt 100% trusting to leave my car with her and the service team at Northstar Ford in Crowfoot. My vehicle is driving better than ever now! :) More
by CAROL.SHELDON
Employees Worked With
Fiona Rea
September 07, 2016
It was ok but my truck has a news issue I took my not even a year old truck in for their maintenance and all seemed good until the next day when my remote started stopped working and my engi I took my not even a year old truck in for their maintenance and all seemed good until the next day when my remote started stopped working and my engine light went on. Now I have to go back. Hopefully it's just a fluke. Mitch was great but the need to bring the truck back is a sour point. More
by MATTGOEGAN
Employees Worked With
Mitch Coppieter
September 07, 2016
Awesome great customer service I needed a regular maintenance done. They were able to get me in at a time that worked for me. Everyone is always pleasant, explaining everything that I needed a regular maintenance done. They were able to get me in at a time that worked for me. Everyone is always pleasant, explaining everything that was done always seeing if I have any questions. Always a good experience for me. Scott had a warm welcome and great people skills. More
by DUSKAR
Employees Worked With
Scott, Lepsenyi
September 07, 2016
Good considerate service I was happy with the service I got. I would have preferred if they had have called me that night to tell me the vehicle would be ready the next day bu I was happy with the service I got. I would have preferred if they had have called me that night to tell me the vehicle would be ready the next day but I got the dealership rate on a rental vehicle, so this was not really a big issue. The service agent was very helpful and I got good service. More
by ERNESTALEXBROWN
Employees Worked With
Mitch Coppieter
September 05, 2016
Friendly service co-ordinator This dealership has been very responsive in providing service for my vechiles. The service co-ordinator was very knowledgible and supportive. work ord This dealership has been very responsive in providing service for my vechiles. The service co-ordinator was very knowledgible and supportive. work orders were completed thoroughly and accurately. More
by PDOLAN13
Employees Worked With
scott
September 04, 2016
16b11 fiesta TSB Mitch and Damien were very helpful in getting my Fiesta ST in for an issue I was having with. Turned out it was a service bulletin and they had it com Mitch and Damien were very helpful in getting my Fiesta ST in for an issue I was having with. Turned out it was a service bulletin and they had it completed very quickly. More
by MD
Employees Worked With
Mitch Coppieter, Damian Banick
September 04, 2016
Gas tank replacement................. I was very surprised/disappointed Ford would install a sub standard (unacceptable) gas tank in Lincolns and not recall them for at least 6 years as w I was very surprised/disappointed Ford would install a sub standard (unacceptable) gas tank in Lincolns and not recall them for at least 6 years as was my case. Local service from Brittany Feillstad (Service Advisor) was excellent. She was very knowledgeable, pleasant and helpful. Ken Yurkowski More
by Ken Yurkowski
Employees Worked With
