Lexus of London

Always pleased TomHiscott and Lexus of London Tom has always treated us far and is there to help. This is the 3'rd Lexus that we have purchased with his help. He's always there it help when needed Tom has always treated us far and is there to help. This is the 3'rd Lexus that we have purchased with his help. He's always there it help when needed. Has great knowledge of the product he sells. The dealership is always spotlessly clean. The staff is there to help and ready to help. The staff is never "in your face" but do ask how they can help in professional manner. I'll continue to purchase from Tom and Lexus of London. More

Absolutely awesome. My 2009 LS was in for detailing and to have the ceramic treatment for the paint. When the service was complete I'm certain the last time the car was t My 2009 LS was in for detailing and to have the ceramic treatment for the paint. When the service was complete I'm certain the last time the car was that clean was the day it came off the line. Absolutely nothing was missed. Grass from my golf clubs that was on the underside of the truck gone. Several marks on the side from people in parking lots opening their doors gone. Even a small salt stain tucked in a crevice between the driver seat and door gone. Everyone that I had contact with were friendly and helpful. One of the best service departments in town. Management should be proud of these people plus the guys behind the shop doors who so obviously take a great deal of pride in the work they do. More

Car shopping made fun Lexus of London is a clean, professional car dealership and very friendly to each of their guests. They have a great inventory and explained their pro Lexus of London is a clean, professional car dealership and very friendly to each of their guests. They have a great inventory and explained their products very well. Our vehicle was delivered to us in immaculate condition. Overall, our dealings with the Lexus team was a great experience!! Our sales representative, Tom Hiscott, was very knowledgable and friendly. As a professional salesperson, Tom carries himself very well using just the right amount of humour and technical terms. In many ways, he felt like a friend we had known for years right off the bat. He did not pressure us in any way and allowed us to carry most of the conversation without appearing rushed or in a hurry to make the sale. Both my wife and I appreciated his condor and was very pleased to purchase our used (but feels new to us) vehicle from Tom. We look forward to working with him in the future. More

Jack was amazing! I was a law student at Western desperately needing a car, and Jack Ji was absolutely helpful at finding me a deal. His impeccable professionalism comb I was a law student at Western desperately needing a car, and Jack Ji was absolutely helpful at finding me a deal. His impeccable professionalism combined with his "no-bs" attitude resulted in a swift purchase within a week. Top notch service , highly recommended ! More

Respectful, fast and excellent service We had some issues with our account and these two Rick and Lindsi stayed with us from the beginning to the end. Always helping and giving advices, as We had some issues with our account and these two Rick and Lindsi stayed with us from the beginning to the end. Always helping and giving advices, as well contacting us with any new information. Great people, good team and very respectful place and always on the go. I will definitely recommend them to my friends and colleagues. More

Fantastic! My sales executive was Rick Watson - friendly, knowledgeable, not pushy, a pleasure to deal with and a lot of fun. Would definitely recommend him and My sales executive was Rick Watson - friendly, knowledgeable, not pushy, a pleasure to deal with and a lot of fun. Would definitely recommend him and Lexus of London no problem - simply Fantastic!! I had not purchased a new vehicle in a few years, and have in the past bought luxury vehicles, and have never had such a pleasant experience at a dealership. Looking forward to future purchases! More

Excellence at Lexus of London Karen and Romeo always ensure the service at this dealership surpasses all others on the City. Keep up the great and timely work folks. Well done agai Karen and Romeo always ensure the service at this dealership surpasses all others on the City. Keep up the great and timely work folks. Well done again More

This is what dealership should be Vary pleasant ,informative, on time , everyone was helpful, Stephanie made me feel vary comfortable with any questions i had,my first service was on t Vary pleasant ,informative, on time , everyone was helpful, Stephanie made me feel vary comfortable with any questions i had,my first service was on time. More

A great service experience, as usual Our Lexus was in for a 240000 km service (yes the number of zero's are correct). It did require some major work, but we were allowed to keep the loane Our Lexus was in for a 240000 km service (yes the number of zero's are correct). It did require some major work, but we were allowed to keep the loaner over the weekend, The dealer is in London but we live in Sarnia, so getting the car(s) back and forth could have been a problem, especially since one of us was going into the hospital on Monday. However, thanks to Karen Campbell in service and the sales manager Allan Calvert, the exchange of cars was handled seamlessly by them. Thanks for all your help...a great team! Vance and Chris Curry More

Great experience Everything was finished on time and information given to me about my car. The staff was friendly and efficient. My car was returned to me in spotless Everything was finished on time and information given to me about my car. The staff was friendly and efficient. My car was returned to me in spotless condition after the wash and servicing. The waiting area was pleasant and quiet and I didn't mind at all waiting for one hour for my car to be finished. It was a little oasis in my day. More