Lexus of London

Service and snow tire removal 2015 NX 200 Turbo The service and guest relationship at this dealership is by far the best I have encountered in my many years of owning cars of various makes. I enjoy The service and guest relationship at this dealership is by far the best I have encountered in my many years of owning cars of various makes. I enjoy going to this dealership so much I have added a second Lexus to my garage! That pretty well says it all. More

Service, Etest, Safety check. I took our vehicle, a 2008 RX 350 in for service, Etest and Safety check. I plan to sell it privately and purchase a later model. I dealt with Karen I took our vehicle, a 2008 RX 350 in for service, Etest and Safety check. I plan to sell it privately and purchase a later model. I dealt with Karen Campbell who patiently answered my many questions and satisfied my concerns. The work was completed to my satisfaction on time and well done. I was provided with a loaner 2015 RX 350 that I would consider buying at the right price. My only issue would be the cost of the work done on this vehicle over the years. I find it very expensive compared to a local auto repair shop that I also use from time to time. However the quality of the work at Lexus of London is excellent. More

Another Great Automobile Experience from Lexus. The reference for Lexus of London should and does deserve a " Best All Over" reference! This for location, service, staff and management, All The reference for Lexus of London should and does deserve a " Best All Over" reference! This for location, service, staff and management, All top notch -- try them, you will agree. G. Bathgate. Now let me expand on my Lexus experience. Betty & I took possession of our new 2019 UX, Truly a great experience and we would like to thank Boss Chris and his fine staff for their appreciated assistance . To name a few -- Rhonda from reception, Kylie Ellis, Susan Vincent, Natalie Marsh from sales and Keven Gittens from delivery. Also, thanks offered to all the individuals listed below who added their assistance when requested, More

Great experience. Very helpful Rick Watson was a great rep. He made the process of leasing the car very smooth and with no headache. It was a pleasant experience from start to finis Rick Watson was a great rep. He made the process of leasing the car very smooth and with no headache. It was a pleasant experience from start to finish. More

Excellent Customer Service I would like to take the opportunity to say what wonderful service my husband and I keep getting time and time again. We maintain our vehicle at Lexus I would like to take the opportunity to say what wonderful service my husband and I keep getting time and time again. We maintain our vehicle at Lexus because of their commitment to their customers and their attention to detail. For this reason my husband and I would totally buy another Lexus when the time is right. Thanks to the great staff and the amazing service representatives they have. Great job. More

Another excellent experience The people at Lexus of London always treat me well. They are courteous, considerate and they go the extra mile to ensure that I am happy. They are tr The people at Lexus of London always treat me well. They are courteous, considerate and they go the extra mile to ensure that I am happy. They are truly interested in providing a top notch customer experience. More

Fast and efficient service The check in was fast and the service quick and everything went well. This is the kind of service visit I like. The people all treated me in a friendl The check in was fast and the service quick and everything went well. This is the kind of service visit I like. The people all treated me in a friendly way. More

Excellent service that exceeded my expectations! By far the best car buying experience I have had. All the staff was willing to go the extra mile and Sue was great to deal with on my purchase. This w By far the best car buying experience I have had. All the staff was willing to go the extra mile and Sue was great to deal with on my purchase. This was a customer service at it's best! By the way - I also love the car! More

really good recommendation I really like the recommendations that Jack gave me. He told me about the cars in detail so that I could know what kind of car I really need. During t I really like the recommendations that Jack gave me. He told me about the cars in detail so that I could know what kind of car I really need. During the test drive he also showed me the detail about cars. I really like the experience today. More

Used Audi Saw the car when leaving London on a Sunday so I emailed them to set up a meeting. Stephanie was very quick to respond and very informative on answer Saw the car when leaving London on a Sunday so I emailed them to set up a meeting. Stephanie was very quick to respond and very informative on answer any preliminary questions I had. The purchasing process was very smooth and easy going. They were not pushy or ignorant like some previous dealers I was at. The manager Allan paid me a visit and congratulated me. The rest of the Lexus crew was very nice and helpful throughout the whole process. Highly recommend them if looking for Lexus or a quality used a vehicle. More