Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent. Reliable. Friendly. We had a great experience. The staff made us feel at home and comfortable with the decision we were making. The sales and finance team are well educa We had a great experience. The staff made us feel at home and comfortable with the decision we were making. The sales and finance team are well educated and answered all of our questions. More
Finding a RaV4 I was looking for a used car and Rick was incredibly timely and sending me links to what you had available on the pre-owned and Toyota certified SUV I was looking for a used car and Rick was incredibly timely and sending me links to what you had available on the pre-owned and Toyota certified SUV He was willing to help me and find the car in the right price range I appreciated his knowledge and willingness to work so hard to find me the car the perfect fit More
Excellent service experience as usual As always, a very pleasant and positive service experience. Staff are helpful and knowledgeable, and the waiting room environment is relaxing and comf As always, a very pleasant and positive service experience. Staff are helpful and knowledgeable, and the waiting room environment is relaxing and comfortable. This dealership is an excellent brand ambassador for Lexus. More
Friendly and efficient staff Warm and welcoming atmosphere. The sales rep ( Rick) spent a lot of time going over the features of the car (2 hrs) and reiterated that we could call Warm and welcoming atmosphere. The sales rep ( Rick) spent a lot of time going over the features of the car (2 hrs) and reiterated that we could call or email anytime with questions. He also made a follow up phone call a couple of days later to see how we were enjoying the car. The assistant service manager ( Lyndsi ) did a good job explaining the service end of the car. . We were impressed that the manager introduced himself and suggested we could call him anytime and bring the car in anytime for assistance. More
Great experience Sue was knowledgeable about the product and was very helpful in completing my purchase. Give her a call and she will put you in your dream car. Sue was knowledgeable about the product and was very helpful in completing my purchase. Give her a call and she will put you in your dream car. More
Great service Buying my lexus was the easiest process that I have ever went through. Very friendly people and Rick has made it a life time experience. He explained Buying my lexus was the easiest process that I have ever went through. Very friendly people and Rick has made it a life time experience. He explained every bit of the car. Went back and forth with him in pricing he mad sure that I was satisfed with the price at the end. More
Top Notch Every Time My wife and I bought our first Lexus from Sue Vincent about 3 years ago so when it came time to deal with our other vehicle there was no other choice! My wife and I bought our first Lexus from Sue Vincent about 3 years ago so when it came time to deal with our other vehicle there was no other choice! We went directly to Sue and Lexus of London where we are always treated like people and not car buyers. Whether we go for service or to make a purchase we get top notch treatment every time. Keep up the great work! More
Couldn't ask for anything more I have been driving a Lexus for 26 years & all with the same dealership. From day 1 the service staff, especially Karen Campbell, & the sales & manage I have been driving a Lexus for 26 years & all with the same dealership. From day 1 the service staff, especially Karen Campbell, & the sales & management staff have been exceptional. The concierge, Rhonda, is amazing. I feel as if I'm visiting family. Between the excellent product & excellent service why would anyone go anywhere else? Signed------A very happy customer(GUEST). More
Wonderful car purchasing experience with Jack Jack was very helpful in giving advice on car selection and clarifying my concerns. His professionalism and excellent customer services have made the Jack was very helpful in giving advice on car selection and clarifying my concerns. His professionalism and excellent customer services have made the whole purchasing experience more efficient and delightful. I would definitely recommend him to friends and anyone having interests in buying new/used vehicles. More
Service Karen, my long-time service advisor, is always welcoming and accommodating. The vehicle drop-off and pick up is easy and efficient and all service per Karen, my long-time service advisor, is always welcoming and accommodating. The vehicle drop-off and pick up is easy and efficient and all service personnel are courteous and friendly. More