Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,610 reviews
ES 350 Purchase The dealer was very friendly and courteous. They worked hard to make a deal that everyone was happy with. Their service and attention to detail is e The dealer was very friendly and courteous. They worked hard to make a deal that everyone was happy with. Their service and attention to detail is excellent. More
lexus of london I just get my new lexus rc 300, that's so cool,is very comfortable for driving,I love that.And the service is great. I just get my new lexus rc 300, that's so cool,is very comfortable for driving,I love that.And the service is great. More
Excellence The parts and service team at Lexus of London consistently exceed my every expectation, providing me with the expertise and service options necessary The parts and service team at Lexus of London consistently exceed my every expectation, providing me with the expertise and service options necessary to keep my older vehicle running like new. You'd be hard pressed to find a more courteous, responsive group of people in any industry. Service Manager Adam McCallum, Service Advisors Romeo Nissan, Karen Campbell, Drew Paille and Parts experts Al Farmer and Andy Ziegler are true professionals, keep up the great work! More
Excellent experience Sales represent very great view for the vehicle, and also with the patient explanation for everything I need to know. Very helpful and happy journey a Sales represent very great view for the vehicle, and also with the patient explanation for everything I need to know. Very helpful and happy journey at Lexus of London. Excellent service experience. More
Good service This establishment has a vision and goal to providing service. That mission isn't to just make money and bring the customer back after the car is bou This establishment has a vision and goal to providing service. That mission isn't to just make money and bring the customer back after the car is bought. I bought my car from a different dealership and they treat me very well. I recently dealt with Henry who was very pleasant and professional. More
Every level of service area delivers exceeding expectations From the reception desk at the service area, sales, reception, coffee, guest services, we won't go anywhere else. We want to always drive a Lexus an From the reception desk at the service area, sales, reception, coffee, guest services, we won't go anywhere else. We want to always drive a Lexus and deal with Lexus of London. With service issues I was kept up to date, informed and educated on the process of this particular service. I'd like to particularly note the caring and professional service Drew Paillie provided. My friends and neighbours are astounded at how well I am treated. Drew personally delivered my vehicle to my home (a 2 hr drive) (on his day off). Who would do this, no one. Sue has found a white pearl gently used with excellent mileage. More
Amazing Experience with Stephanie! I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. F I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. From the first point of contact Stephanie was incredibly on the ball, friendly, and was able to answer all of my questions despite the fact that I was buying a used Mazda from a Lexus dealership. She made me feel completely comfortable throughout the entire process, and it gave me some reassurance to be buying a vehicle from another young female. After my test drive, Stephanie went over all the things I should consider in a truly unbiased way and provided me with lots of information that allowed me to make an informed decision. I truly felt that Stephanie was there to help me, and her main objective was that I got what was best for me, not that she made the sale regardless of what I needed. Stephanie is not only incredibly trustworthy, but clearly cares about her clients and what they need. I came into the dealership with a budget and she worked incredibly hard to help me walk out of the dealership BELOW budget. I told her what my budget was and she came in with a final number below what I was asking for! Stephanie went above and beyond on all occasions, making sure she was accessible by text if I had any questions, picking me up and dropping me off from home since I was currently without a car, and even went so far as to purchase me some beautiful flowers on the day I came in to pick up the vehicle since it was my birthday in 2 days. As for the dealership itself, I was thrilled at the attention to detail they put into making sure the car was safe, and up to their standards. They did all the running around for me and took care of my licensing and getting my new plates. Stephanie and Lexus of London made buying a car a wonderful experience and I would highly recommend them to anyone who wants a fantastic experience. More
Great Experience! Had the pleasure of dealing with Sue and Lyndsi and they were very professional and helpful during the sales process. Sue remained in contact through Had the pleasure of dealing with Sue and Lyndsi and they were very professional and helpful during the sales process. Sue remained in contact throughout the process and was able to answer all my questions promptly. Would definitely refer friends and family to Lexus of London! Thanks Again! More
very satisfied This is my second Lexus and I have always driving to London for my seri icing. I am very satisfied. All the staff are friendly and helpful. This is my second Lexus and I have always driving to London for my seri icing. I am very satisfied. All the staff are friendly and helpful. More
Phenomenal service as always Karen and the team were accommodating when I asked if the service could be completed slightly sooner than quoted. I always leave this dealership fee Karen and the team were accommodating when I asked if the service could be completed slightly sooner than quoted. I always leave this dealership feeling appreciated and the service department has exceeded my expectations time and time again. I can't thank you enough! More