Lexus of London

A Very Positive Experience I happy to add my name to the list of very satisfied customers. Stephanie Shearsby was a pleasure to deal with. She is very knowledgeable and forthrig I happy to add my name to the list of very satisfied customers. Stephanie Shearsby was a pleasure to deal with. She is very knowledgeable and forthright. She answered all my questions promptly and ensured that the transaction went smoothly from beginning to end. The person who took care of actual delivery of the car was also very pleasant and thorough. I do not hesitate to recommend Stephanie and the staff who assisted her to anyone who is in the market for a Lexus product. Luke S. More

Professional Woman buying a car I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a f I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a few days going from dealership to dealership and had many different experiences at each dealership. I can truly state that from the moment I walked into the Lexus of London dealership that I was treated with respect. I asked for Stephanie as my research showed that her clients were extremely pleased. And let me tell you the reviews were correct. There was no pressure to buy just a new friend trying to help me decide what I wanted. Yes, what I wanted. By the time I bought my car I had Stephanie personal cell number and a new friend in the business! Actually every manager there came out to introduce themselves and welcome me to the Lexus family. Given the fact that I work ias a financial planner and provide my clients with exceptional service I was truly impressed with the entire team. More

Great Service Shopping for a used car at Lexus London & had the privilege of meeting & discussing my purchase options with Rick Watson. In sales/customer service my Shopping for a used car at Lexus London & had the privilege of meeting & discussing my purchase options with Rick Watson. In sales/customer service myself so I was impressed not only with his knowledge of different vehicles but his easy going, friendly & non-pushy customer service. Thank you to the establishment & Rick as well, enjoying my Cadillac I ended up purchasing! More

Good service Taking over the lease. The efficiency was really high, only took few days to get this done. Customer service was really good. I had a very nice experi Taking over the lease. The efficiency was really high, only took few days to get this done. Customer service was really good. I had a very nice experience here. More

Outstanding Sales Staff Stephanie Shearsby and Kylie Burridge provided outstanding customer service - I would highly recommend them and their Dealership and would work with t Stephanie Shearsby and Kylie Burridge provided outstanding customer service - I would highly recommend them and their Dealership and would work with them again. They were amazing - Thank you Michael Mills More

1st Lexus We recently purchased a 2017 NX200t from Lexus of London. We had the pleasure of working with sales representative- Sue Vincent. Sue is very knowled We recently purchased a 2017 NX200t from Lexus of London. We had the pleasure of working with sales representative- Sue Vincent. Sue is very knowledgable about the features of the NX200t, answered all of our questions and didn’t make us feel rushed during the decision/purchasing process. Sue and the staff at Lexus of London are very professional and welcoming- I would recommend the Lexus of London team. Michelle T More

Great experience I had a great experience, the sales person who helped me was really approachable and knowledgeable. I was wasn't sure exactly what I was looking for b I had a great experience, the sales person who helped me was really approachable and knowledgeable. I was wasn't sure exactly what I was looking for but Rick was really patient and I didn't feel pressured into making a purchase. More

New Lexus Recently picked up my new IS350. Worked with Rick Watson who gave me all of the information I was looking for and the team was fantastic to deal with. Recently picked up my new IS350. Worked with Rick Watson who gave me all of the information I was looking for and the team was fantastic to deal with. Thumbs up to Lexus of London. More

Great Experience I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly wit I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly with a rental vehicle and called continuously for updates on when the vehicle would be ready for pick-up. Would highly recommend! More

Great Experience and felt welcomed! I'm just an average Joe trying to see a how a luxury suv is like. The moment I walked into the dealer I receive a warm welcome from Sue unlike other l I'm just an average Joe trying to see a how a luxury suv is like. The moment I walked into the dealer I receive a warm welcome from Sue unlike other luxury dealers where they just stare at you. My Sale Rep. Sue is really informative and guide me through all the options there is to help me make the best choices to make my purchase. Definitely give Lexus London a try then you'll know what I mean. More